About The Company:
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Business & Industry market.
About The Role:
Days Working: Monday to Friday
As Collaborative Host, you will be the main point of contact for the internal and OCS Estates Management team to ensure an efficient facilities management service is provided to our client.
Shift Pattern: 07:00am to 15:00pm (37.5 hours per week)
You will be responsible for:
- Setting and maintaining high standards so that internal/external customer experience is consistently exceeded.
- Ownership for the experience encountered by JLR users (visitors, contractors and JLR employees).
- Ensuring the zone areas are presented to the highest standard by carrying out daily walks, reporting any defects, areas are to be fully functional to allow customers to carry out meetings.
- Respond to enquires in a timely, friendly and efficient manner
- Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety.
- Manage and control stationary inventory
To be successful in this role, you should have:
- Knowledge and understanding of COSHH and Health and Safety in the workplace
- Clear written and verbal communication skills and are highly organised
- Strong experience in front of house or customer service environment providing high levels of service to end users.
- Right to work in the UK
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.