An experienced Sales Administrator is needed to join the team at this leading distributor of a comprehensive range of packaging consumables based in Hampshire on a full-time basis.
Established for over 30 years, they are a market leader in the distribution of a comprehensive range of packaging consumables. They also work in partnership with customers to develop bespoke, cost-effective and innovative packaging solutions.
Not only do they add value by enabling customers to drive out cost and increase efficiency, but they also challenge and inspire, and they have a consultative approach. They aim to eliminate excess packaging and supply the most fit-for-purpose packaging solution.
Providing a world-class service that is second to none, through the expertise, imaginative approach and professionalism of their team, they focus on providing a personal, fast, efficient and accurate service.
This is an excellent opportunity to progress your career with a well-established company!
Key Responsibilities:
- Interact with their customers in an approachable, welcoming/friendly manner, providing and processing information in response to enquiries, concerns and requests about the company's products and services
- To work alongside and support the Key Accounts Managers to process sales orders and quotations (where required) in a timely manner by dealing directly with customers, either by telephone or electronically
- Handling of day-to-day sales administration tasks, including sample requests, account maintenance, etc. (as required)
- Collaborate with the sales and marketing team to understand lead-generation strategies and sources
- Work closely with the sales teams to ensure timely follow-up on leads, providing necessary information and support
- Analyse lead data to identify trends, patterns, and potential areas of improvement in the lead conversion process
- Contribute to the development and implementation of strategies to enhance the overall conversion rate of leads
- Provide regular updates and reports on lead status, conversion rates, and process improvements to the sales team
- Maximising profit contribution of the business by achieving sales targets
- Solve any problems that customers experience in the order process to ensure smooth after-sales service
- To work as a team, supporting your coworkers when and if required
Required Experience:
- Proven experience in project administration, lead management and capture
- Confident and communicative with a strong ability to work as a team
- Previous B2B Sales experience is desirable, ideally within a Telesales/internal role
- Strong communication skills
- Excellent communication skills, both written and verbal
- Resilience and the ability to work well in a fast-paced, dynamic environment
Sounds interesting? Click APPLY to send your CV for immediate consideration.
Candidates with previous experience and job titles, including; Sales Support, Sales Administrator and Sales Administration may also be considered for this role.