Service Advisor - East Cheshire area
Prestige Franchised Motor Dealership
A superb opportunity/vacancy has arisen for a Service Advisor at our well respected clients prestige main dealership in East Cheshire.
Our client will look at Service Advisors with minimal experience who are looking to further career and take a step into the prestige sector but must have some main dealer experience.
Salary:
Basic - 30k
OTE - 35k uncapped (£15 per service plan sold)
Hours:
Mon - Fri - 8.00am - 6.00pm
Sat - 8.30am - 12.30pm (1 in 3)
The Job
- To deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.
- To organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity.
- To carry out customer follow up and prospecting activities to maintain and build the volume of work within the workshop and promote the sale of accessories, tyres, Lifestyle products, insurance, etc.
- Responsible for liaising with service customers and designated contact for maintaining good relations and updates with regards of vehicles etc.
- Explain and Issue the customer with the Vehicle Health Check report.
About You:
- Proven excellent customer service and communication skills with a commitment to providing the best possible standard of customer service.
- An outstanding attitude and passion for customer service.
- A passion for products and technology.
- Strong interpersonal and presentation skills.
- An enthusiastic, dynamic and team orientated personality
- Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
- Strong organisational and prioritisation skills.
- Team player that offers help and support to others.
Benefits:
- 22 days holiday plus bank holidays AND your birthday off!
- Staff Employee Car Scheme.
- Family run business and friendly culture
- Specialist training with the manufacturer
- Ongoing development and achievable career path
- State of the art facility and working environment
- Life Assurance Scheme
If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!
Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission