Time Appointments are delighted to be recruiting on behalf of a leading business based in Ipswich, who are currently seeking a confident Credit Controller to strengthen their team. This is a fantastic opportunity for the successful candidate to develop their skills and work within a friendly organisation who value their staff.
The successful candidate will be required to deal with credit control management by using effective techniques and systems whilst maintaining upmost customer service standards and strict confidentiality.
Key Duties & Responsibilities:
- Managing and overseeing the timely collection of outstanding invoices
- Monitoring customer accounts to ensure timely payment of invoices
- Conducting regular account reconciliations
- Resolving invoice disputes and payment discrepancies
- Preparing and distributing regular aging reports
- Liaising with customers and internal departments to address billing issues
- Implementing and maintaining effective credit control policies and procedures
- Conducting credit checks on new customers and set credit limits.
- Providing support during audits and month-end financial closures.
- Maintaining accurate records of all credit control activities
Skills & Experience Required:
- Demonstrable credit control experience along with a solid understanding of best practice recovery techniques to maximise the early collection of outstanding debt, whilst ensuring a customer focussed approach
- Strong problem-solving abilities, with the ability to overcome objections
- A high degree of accuracy and attention to detail
- Highly effective negotiation and communication skills, written and verbal
- Proactive and innovative, with a positive 'can-do' attitude
- Strong organisation skills, with the ability to work to tight deadlines and priories workloads
(V/12889)