Operational Lead
Location: Hammersmith and Fulham
Application Deadline: 05 August 2024
Salary: £55,000 - £60,000 per annum
Region: Hammersmith & Fulham
Job Summary
An exciting opportunity to join Certitude as an Operational Lead as we continue to grow as London's leading adult social care provider.
Salary: £55,000 - £60,000 per annum
Hours: 37.5 hours
Job Type: Permanent - Full time
Location: Hammersmith & Fulham
Closing Date: Monday 5 August - 9am
Interview Date: Thursday 22 August 2024
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 25 days' annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers & Perkbox (employee benefits platform - for wellbeing and discounts)
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role
As Operational Lead, you will be responsible for ensuring colleagues individually and as a team are equipped with the right skills, expertise, and culture to deliver Certitude's high quality, personalised support services to adults with a learning disability and/or mental health support needs, across a range of services, including Supported Living, Community Support, Day Opportunities, Registered Care and Residential Respite services.
Duties will include:
- Provide effective and inspirational leadership and direction to Team Managers and colleagues across your locality, ensuring they deliver required performance, compliance, and quality outcomes.
- Provide a high level of senior visibility in the services and teams across your locality, including attending team meetings and sharing current information and initiatives from across the wider organisation.
- Ensure all colleagues, including direct reports, are managed, and supported to perform at their best and emphasise their strengths, through appropriate induction, regular 1:1s, team meetings, learning initiatives and expert coaching.
- Build great relationships with the people we support and the people important in their lives.
- Overall responsibility for the management and monitoring of financial budgets and management accounts across your locality.
- Lead, monitor and control contract delivery across the locality and ensure that all aspects comply with the regulatory and legislative requirements.
About you
To be an Operational Lead at Certitude, the following are essential:
- Demonstrable complex service management experience, leading teams and managing resources in a Health or Social Care setting. - Knowledge of factors affecting the sector locally and nationally. - Ability to manage and motivate individuals and teams to achieve high levels of performance. - Experience of managing contracts, budgets and income streams. - Strong knowledge of Care Standards and Care Act 2014, safeguarding, DOLS/MCA and regulatory frameworks. - Experienced in taking business decisions and learning from the outcomes.
About the Organisation
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.
Do you want to be an Operational Lead at Certitude? Select the apply button shown, complete an application form and someone from the Recruitment Team will be in touch! If you have any questions, please contact us.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Operational Lead, Management, Manager, Area, Locality, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.