Delivery Operations Manager
Southwest London
£40,000 to £50,000 D.O.E
Company Profile
A founder led, consumer business that creates a variety of fun and innovative products for leading retailers around the world. The brand is a huge UK success story and has experienced substantial growth over the past few years. A certified B Corp business as well as being super creative, with a unique market offering that now expands globally.
What will you do as an Operations Manager?
- Responsible for ensuring OTIF fulfilment to key B2B customers in UK and internationally
- Collaborate with the supply chain team to ensure accurate stock availability across 3PLs
- Review 3PLs/shipping partners to ensure best prices and performance
- Point of contact for B2B customers holding regular meetings to understand their objectives
- Line management of 2 coordinators supporting them day to day and setting KPIs
- Be proactive in review potential risks and constantly looking for ways to improve processes
What do you need to be an Operations Manager?
- Experience managing order fulfilment for B2B accounts using multiple 3PL partners
- Must be from an SME consumer goods background
- Good leader or someone keen to take the next step into a leadership role
- Previously worked with suppliers in Europe and Far East
- Proven track record of driving efficiency and streamlining processes
- Keen people person and excellent at managing relationships with key stakeholders
What's on offer?
- 1 work from home day per week
- Easily commutable offices
- Private medical insurance
- Annual summer festival
- Christmas party box
- The option to buy extra holiday
Job number 8688