Are you available immediately? Do you have previous Sales Office Administration and Customer/Client service experience? Would you like the opportunity to join a supportive team based in Watford working at an established Family run business?
This vacancy is offered as a 12-month Fixed Term Contract.
My client is recruiting for an Internal Sales Administrator to join the team to act as first point of contact for clients, consumer & trade. The key focus and the focus of the role is to provide excellence customer service and to maximise the customer experience.
Key Responsibilities
- Handle enquiries coming in from website enquiries, external, telephone, email
- Enter details onto CRM
- Maintain contact with customers
- Manage customer enquiries
- Support the Customer Service Manager
- Assist the Marketing Manager with general administration
- Telephone support for basic product advice
- Generate data analysis
- Maintain customer records
Key Experience
- Previous experience in Project coordination
- Excellent project planning skills
- Microsoft Business Dynamics 365 - desirable
- CRM management experience
- Team working
- Excellent English communication skills
- Good knowledge of the MS Office Suite, Excel and PowerPoint
- Organisation skills