CUSTOMER SERVICE ADMINISTRATOR
LONDON
UP TO £28,000 + PROGRESSION + BENEFITS
THE OPPORTUNITY:
Get Recruited are supporting a rapidly growing, industry leading business who due to continued success are looking for a Customer Service Administrator to join their passionate and growing team. As a Customer Service Administrator you will be responsible for handling queries from clients, suppliers and partners and ensuring enquiries are responded to and any issues are resolves.
This is a fantastic opportunity for someone from a Customer Service Administrator / Customer Service Assistant / Customer Service Advisor / Sales Administrator / Order Processor / Order Processing / Sales / Sales Support background who is looking to join a recognised industry leader at an exciting time of expansion. If you have a passion for customer service and are looking to develop a career within a fun and rewarding environment this role is not to be missed!
THE CUSTOMER SERVICE ADMINISTRATOR ROLE:
- Acting as a first point of contact for customers over the phone, email and in person
- Ensuring all customers receive an excellent service
- Recording all necessary customer information
- Working with senior colleagues to handle more complex customer questions
- Resolving issues promptly
- Filling copies of paperwork where needed
- Answering all incoming calls to the office
THE IDEAL PERSON FOR THE CUSTOMER SERVICE ADMINISTRATOR ROLE:
- Experience within a Customer Service Administrator / Customer Service Assistant / Customer Service Advisor / Sales Administrator / Order Processor / Order Processing / Sales / Sales Support background is essential
- Must be flexible with hours
- High attention to detail
- Educated to A-Level standard
- Driven and determined individual
- Excellent customer service/ care skills
- Competent in MS packages and CRM systems advantageous
COMPANY BENEFITS:
- Up To £28,000 Basic with excellent benefits
- Great progression
- In-depth training
- Fun and friendly team
TO APPLY:
Shortlisting is taking place imminently so please send your CV in for immediate consideration
Get Recruited is acting as an Employment Agency in relation to this vacancy.