Job Responsibilities:
- Investigating Reports of Antisocial Behaviour:
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Conduct thorough investigations into reports of antisocial behaviour, ensuring adherence to established policies and procedures.
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Ensure compliance with service level agreements (SLAs) for response times and follow-up actions.
- Managing Fraud Cases:
- Oversee fraud cases, although infrequent, ensuring they are handled with due diligence and in accordance with legal and organizational guidelines.
- Legal and Court-Related Duties:
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Attend court sessions as required.
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Issue warning notices and draft legal paperwork, including warnings and other necessary documents.
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Attend evictions and liaise with law enforcement as needed.
- Collaboration and Multi-Agency Work:
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Work closely with various teams, including the police, local authorities, and support groups such as domestic violence support services.
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Participate in professional meetings, including child protection meetings and Multi-Agency Risk Assessment Conferences (MARACs).
- Safeguarding:
- Ensure safeguarding measures are in place and adhered to, providing a safe environment for all stakeholders.
- Work Environment:
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Split work between two days in the office and the remainder working from home.
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Participate in monthly team days and other occasional in-office requirements.