LETTINGS COORDINATOR
An exciting permanent opportunity to join a top tier, industry leading property development organisation as a Lettings Coordinator!
LETTINGS COORDINATOR RESPOSNSIBILITES:
- Preparing accurate property listings, uploading to relevant portals, and organising virtual or in-person viewings
- Processing tenant applications, conducting reference checks, verifying employment and rental histories, and ensuring all documentation is completed correctly
- Preparing tenancy agreements and ensuring all legal documents comply with relevant regulations
- Overseeing the move-in process, providing tenants with necessary information, keys, and property access; coordinating inventories and ensuring the property is ready for occupation
- Acting as a key point of contact for tenants, addressing queries, and providing exceptional customer service throughout the tenancy period
- Addressing and resolving any issues or concerns raised by tenants or landlords promptly and professionally
- Ensuring all lettings comply with current legislation, including tenant deposit schemes, gas safety, EPCs, and relevant housing laws
- Maintaining accurate and up-to-date records of all transactions and correspondence with tenants and landlords
- Ensuring properties meet health and safety standards by overseeing gas safety checks, electrical inspections, and other statutory requirements
- Keeping the property management system updated with information on properties, tenants, and landlords
- Assisting with rent collection, ensuring timely processing of payments, and following up with tenants on missed payments
- Performing general office duties, including handling calls, emails, and other correspondence related to lettings
LETTINGS
COORDINATOR ESSENTIALS:
- Minimum of 2 years' experience in a lettings or property management role
- Proactive and self-motivated
- Exceptional written and verbal abilities, enabling effective interaction with tenants, landlords, and colleagues
- Strong ability to manage multiple tasks simultaneously and meet deadlines
- Keen eye for detail, especially in preparing documentation and ensuring processes are followed accurately
- Proactive and solution-focused approach to addressing tenant or property issues
LETTINGS COORDINATOR BENEFITS:
- Pension: 5% employer contribution with 3% employee contribution
- Life Assurance: 4x salary
- Income Protection for long-term sickness
- Private Medical Insurance with Bupa
- Dental Cover
- Parking available at selected sites for onsite staff members
- Wellbeing Support: Employee assistance programme with 24/7 helpline, one-to-one counselling, legal and financial advice
- Cycle to Work Scheme
- Travel Season Ticket Loan
- Discount Schemes
If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted.
For information on how we process personal information please refer to our website:
How We Use Your Personal Information.
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.