Operations Maintenance Administrator, Part Time
£25-27k pro rata and Excellent Benefits including free parking and gym membership
Aldershot
VR/10392
This is a lovely new part time role based within a successful, established business with an excellent client base. You will be responsible for 1st line maintenance support of the digital network, speaking to sites, recording maintenance tasks and updating the systems, then reporting and escalating issues with IT or Management
This role will be part time, Monday to Friday from 9am - 2pm, and the salary quoted is the full time equivalent, which would be pro rata'd down to the part time hours
Your role will involve:
- Taking responsibility for 1st line maintenance support of external digital network through checking MIA Reporting, speaking to sites and engineers
- Raising jobs and recording all maintenance tasks then escalating when required
- Checking Broadsign & Key Player MIA Reports
- Dealing with digital support emails
- Contacting sites with issues to glean more information
- Troubleshooting digital and networking issues
- Checking upcoming campaign sites
- Updating the system with down dates and coordinating with Ops Team for campaign bookings changes
You will be the ideal candidate due to your:
- Solid amount of relevant experience in fast paced operations and business delivery environment
- Confident and outgoing demeanour
- Strong troubleshooting skills
- Good phone manner
- Strong client service ethic (both internal and external clients)
- Strong organisational & prioritisation skills
- The ability to juggle multiple tasks and conflicting priorities
- High level of attention to detail
- Strong IT, systems & database skills and experience
- High energy levels - upbeat & engaging, with a positive outlook
- A self-starter, with gravitas/natural confidence.
- Ideally experience of Fusion and Broadsign, along with cloud based MS & Adobe packages, including MS Dynamics for CRM, an associated email system called DotDigital & Creative Suite
This role requires someone with a pro-active disposition, natural organisational skills, attention to detail & the ability to learn quickly. Ingenuity is at the heart of my client, so creative flair is also useful!