Our client is a market leading provider of workwear in the UK.
Our client is looking for a highly skilled account / relationship manager with experience of managing a territory and in the workwear / corporate clothing space.
Client Details
Our client is a market leading provider of workwear in the UK with a 160-year history and Royal Warrant. The business is focused on further strong growth in both domestic and international markets.
By joining our client you will become part of the division that is the UK's largest provider of corporate clothing solutions, trading alongside other reputable brands.
Description
Your role is pivotal in ensuring our client maintains and strengthens their customer relationships. Using your excellent communication and networking skills, you will further enhance trust to seek out commercial opportunities to grow our client's sales and profitability.
- Proactively deepen customer and market knowledge to inform the business planning and account priorities
- Manage and monitor contractual KPI's with regular communication with customer on performance and adherence to both identify potential needs and stimulate new sales opportunities
- Using knowledge of customers strategies and objectives to build and execute successful short, medium and longer-term plans that meet both the customers and our business needs
- Identify and implement opportunities for process and service improvements
- Manage and oversee project teams both internally and within the customer to deliver agreed objectives
- Deliver and aim to exceed the business sales and margin targets
- Work alongside the Account Executive Team to optimise call and journey plans to maximise your/their selling activities
- Develop and maintain strong internal and external stakeholder relationships based on trust
- Network and grow the relationship base within the customer
- Seek out and identify sales opportunities to grow both sales and margin
- Structure regular face to face new business and contract review meetings to develop growth and retention within the portfolio
- Work effectively on leads passed through the business whilst also having a clear plan to also acquire leads through targeted self-generation
- Take commercial accountability for key non-financial measures including forecasting accuracy, debt, product and pricing accuracy
- Create and deliver strong commercial proposals using PowerPoint, Excel and Word
- Initiate and drive Bespoke Product lifecycles, securing customer underwrites unless otherwise agreed. Adhere to the Company standards, SOX controls and maintaining the high levels of trust and expertise that reinforce our reputation
Profile
- Proven track record of managing accounts and relationships
- Adaptive communication, negotiation and networking skills
- Strong organisational and presentation skills
- Proficiency in Microsoft Office and CRM software
- Ability to work under pressure at pace to strict targets and deadlines
- Strong business and commercial awareness
- Experience or knowledge of corporate clothing or clothing industry
- Experience with public sector frameworks
- Strong customer service and project management skills
- Ability to manage multiple projects and interpret complex data
- Positive approach to problem solving and change management
- People orientated, engaging personality
- Public sector engagement / sales experience
Job Offer
Our client is looking to pay £50k + Car Allowance and you will receive a number of benefits that will be discussed with you.
I look forward to hearing from you.