Exciting Opportunity: Experienced Air Imports Clerk at Leading Freight Forwarding Firm in London Heathrow.
Our client is seeking a dedicated Air Imports Clerk to join their vibrant team at the London Heathrow office, focusing on the operational needs of their sea/air department. No previous experience other than administration is required as they provide full training.
Why This Role?
This is not just another job; it's a chance to be part of a company that values outstanding customer service and a collaborative work environment. You'll have the opportunity to hit the ground running and make a significant contribution to the success of the team.
Key Responsibilities:
- Comprehensive Shipment Management: Handle ocean imports from A to Z, ensuring all bookings are processed efficiently.
- Customs Expertise: Execute all manners of customs entries within CDS, ensuring compliance and smooth operations.
- Customer Focus: Deliver a first-class customer experience by maintaining excellent communication and proactively updating customers on their shipments.
- Relationship Building: Cultivate and maintain strong relationships with customers and suppliers, fostering trust and collaboration.
- Operational Excellence: Track shipments meticulously to ensure timely arrivals, and manage any delays with transparent communication.
What our client Offers:
- Work-Life Balance: Enjoy a balanced schedule with Monday to Friday hours (9am - 5:30pm) and no standard weekend work.
- Office Environment: Thrive in a friendly, professional, and collaborative office setting where team members love coming to work.
- Quality of Life: Our client prioritises quality of life, ensuring you have a supportive work environment.
- Person/Experience Required:
- Industry Experience: Proven experience in a sea/air import operational role within a freight forwarding company is essential.
- Logistics Knowledge: Strong understanding of transport and worldwide logistics.
- Communication Skills: Outstanding communication and customer service skills to engage effectively with customers and colleagues.
- Negotiation Skills: Strong negotiation abilities to manage supplier relationships and customer expectations.
- Relationship Building: Ability to develop and maintain strong, personable relationships over the phone and in person.
Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.