Reporting to the Head of HR, the Learning & Development Coach will work as part of a dynamic and multinational team within the organisation, with responsibility for the training and development of team members across the global offices
Client Details
My client is a leading business service provider with thousands of employees worldwide. With a focus on delivering high-quality services across various industries, the organisation thrives on innovation and strategic thinking
Description
The L&D Coach will be responsible for;
- Delivering inductions to new starters and supporting with onboarding for new recruits across the business
- Delivering training courses, including but not limited to Introduction to Business Leadership coaching
- Maintenance of accurate learning records for employees
- Internal recruitment including sourcing, screening, interviewing and onboarding
- Supporting with HR reporting
- Call reviewing and analysis of calls, picking out calls that demonstrate competence to add to the I-Learning Library
- 121 coaching
- Support employees with use of the database and other applications
- Assessing competencies and skills of employees to ascertain where Learning and Development support is required
- Co-ordinating and managing matrix review meetings and annual reviews for team members
- Liaising with managers to understand requirements on their teams for upskilling and training
- Constant development of training programmes, including upgrading existing resources and creating new content, including updating e-learning and LMS content
- Proactively seek ways to develop your own skills for the benefit of the organisation
- Engage with 3rd party suppliers to keep up to date with L&D
- Be an ambassador for best practice
- Updating & creation of online e-Learning modules
- Arranging whole company training sessions, online and face to face, where required
Profile
A successful Learning and Development Coach should have:
- Demonstrable experience in design, delivery and implementation of learning/training plans
- Solid experience in delivering 121 coaching and training at all levels, including leadership
- Ideally experience in a fast-paced high volume target-driven environment e.g. Sales, Recruitment
- Strong competency in LMS maintenance and training, and digital learning
Job Offer
- Competitive salary range of £32,000 - £39,000 plus benefits
- Hybrid working (circa 1-2 days at home) Office based in Altrincham
- Part-time working will be considered