£15/hr to £15.73/hr
Cotswold District, England
Permanent, Variable

Hotel Porter

Posted by Responsive Personnel .

Responsive Personnel are seeking a Hotel Porter to join a fantastic team in a stunning Hotel in Gloucestershire.

From meeting and greeting arrivals to assisting with luggage, supporting room service, and helping set up events, this is a dynamic and varied role that requires discretion, efficiency, and a warm, can-do attitude. As a key part of the House team, you will help set the tone for arrival, departure, and everything in between.

The annual on target earnings for this role are £34,763.3 per year based on a 42.5 hour week with a base salary and estimated annual service charge takings. This role is paid hourley, upto £15.73 per hour.

Key Responsibilities

  • Welcome guests upon arrival and assist with luggage delivery to and from rooms
  • Ensure smooth coordination of room service requests in collaboration with front-of-house and kitchen teams
  • Support event and space set-up across the estate, maintaining high standards of presentation and timeliness
  • Be present and available across the property to anticipate guest needs and assist wherever required
  • Respond promptly and professionally to guest requests and internal communications
  • Maintain tidiness and readiness in guest-facing areas, entrances, and outdoor spaces
  • Handle guest property and estate equipment with care, discretion, and attention to detail

Key Skills and Traits

  • Warm, helpful, and naturally hospitable in manner
  • Physically fit and comfortable with manual handling, including luggage and event furniture
  • Attentive and alert to the needs of both guests and the wider team
  • A flexible team player with a calm, solutions-focused attitude
  • Punctual, reliable, and presentable at all times
  • Able to maintain discretion and professionalism while working in and around guest spaces
  • Previous experience in a luxury hotel or guest-focused role is beneficial, though not essential
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