Office Administrator
West End
Hybrid working (after probation)
Salary: £25,000
Permanent full-time position
An established consultancy firm is now looking for an Office Administrator to join their Client Support team, ensuring the company is providing an excellent customer helpline service and providing support to the wider business. You'll play a key role in the operation of the customer helpline, responding to enquiries, escalating technical issues, and supporting the needs of clients.
This is the perfect role for you if you have worked in an administrative position in the past and you are now looking for the next step in your career in a rapidly growing business with an excellent friendly atmosphere and a professional yet fun culture.
You'll be working in their offices in the heart of the West End, well-connected to public transport, pubs and restaurants, and great routes for a lunchtime walk or an after-work drink. This is a great opportunity to join a rapidly growing business with a warm and friendly team with a great supportive culture to ensure you develop and succeed. Apply Today!
As the Office Administrator, you will:
- Provide a helpdesk service to customers and clients, responding to enquiries, escalating technical enquiries where necessary, and providing solutions where possible.
- Provide regular reports on help desk activity to team management.
- Support the internal Training team, putting together training course packs, and recording and sending out certificates to course delegates.
- Liaising with and providing support to the wider Customer Service team.
As the Office Administrator, you will be:
- Proficient in the use of MS Office (Word, Excel, PowerPoint etc.)
- Prior experience working in an administrative position.
- Previous experience in a customer service position - such as a similar role or within hospitality - would be beneficial.
In return, you will receive a competitive salary of up to £25,000 pa plus benefits. The company's working hours are Monday - Friday 9am to 5pm and offers great opportunities for further development within the company including internal promotion. Apply Today!
To Apply: Click Apply to have your application considered by one of our excellent consultants. We welcome all applicants! Regrettably, we may not be able to acknowledge all CVs, but we carefully consider each applicant. Apply Today!