Your new company
I am currently working with a leading client who is looking for a number of experienced Customer Service Advisors to join the organisation at their Head Office on a fixed-term contract for approx. 6 months.
Your new role
You will be joining the Sales and Service team and will be responsible for delivering exceptional, consistent service to customers whilst maximising upselling opportunities. Through building rapport, you will ensure you maintain the relationships of the customer base whilst handling inbound calls. You will also have inbound communication using other channels, including email and webchat. You will be expected to negotiate sales prices, ensuring the cross-selling of other products and services.
What you'll need to succeed
To be considered for this role, you must have proven previous experience within a customer service position, contact centre is highly desirable. You will be confident, motivated and proactive and be able to build an appropriate rapport with customers. Target-driven and resilient individuals will thrive in this position, and you must be able to handle customer interactions assertively, and with empathy.
What you'll get in return
This is a 6-month fixed term role based in the company's Head Office in Warrington offering a competitive salary. Full-time, Monday - Friday between 8am and 5pm.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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