In this exciting role as a Finance Customer Service Advisor, the successful candidate will be responsible for providing excellent customer service in the property sector, specialising in financial queries and concerns.
Client Details
This building and construction organisation is a large, well-established company in the property industry. They have a strong presence in the market, and their headquarters are situated in New Milton.
Description
- Respond to customer enquiries related to their financial concerns in a timely and professional manner
- Resolve customer complaints and escalate issues where necessary
- Maintain accurate records of customer interactions
- Help customers understand financial aspects of the property sector
- Work closely with the finance team to stay updated on latest policies and procedures
- Participate in training and development activities to enhance job knowledge
- Ensure customer satisfaction and provide professional customer support
- Communicate and coordinate with colleagues as necessary
Profile
A successful Finance Customer Service Advisor should have:
- A strong understanding of customer service principles and practices
- Knowledge of financial aspects in the property sector
- Excellent communication skills, both written and verbal
- Ability to handle stressful situations and remain calm under pressure
- Highly organised and able to manage multiple tasks simultaneously
- Proficiency in relevant computer applications
Job Offer
- A competitive salary of around £22,500 to £27,500 per year
- Comprehensive benefits package
- Opportunities for career progression within the property industry
- A supportive and friendly work environment in New Milton
- An exciting role in a well-established company
We look forward to receiving your application for the role of Finance Customer Service Advisor in our New Milton location.