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Job description Pertemps Managed Solutions has been engaged by an award-winning travel agency, with a large presence in the North of the UK, to find the latest addition to the team, a Travel Consultant! The role is diverse, rewarding and fast paced. In this role you will support clients with their holiday needs through various means such as face to face, social media, online and over the phone. Responsibilities: Create and book unforgettable experiences, tailored exactly to your customer's needs Confidently communicate with prospective clients, through a wide range of channels including online live chats, social media, telephone enquiries and face-to-face conversations Offering out-of-this-world customer service. This a key component to the business's successful history Ensuring sales targets are met and working as a team to contribute to your branch's overall targets What we're looking for: Previous experience working in a retail travel environment A flair for communicating with a wide variety of clients The confidence, determination and drive to succeed. Keen interest in the travel sector to make sure you're up-to date with current travel trends Tenacity and determination to achieve targets and celebrate your successes with the rest of the team What's on offer: Competitive base salary with uncapped earnings through commission and bonus schemes. You earn on everything you sell! The opportunity to travel the world, thanks to their incredible worldwide familiarisation trips which are designed to enhance your product knowledge A Personal Development Plan and continued training and development. Generous staff discounts for your own holidays plus discounts available for family and friends Initially 29 days of Annual Leave, this will go up by 1 day per year after 2 years served with the business Company pension scheme Long service celebrations This is an exciting opportunity to join an award-winning company, selling a product you love, whilst reaping the rewards of an extremely generous bonus structure within a fun and exciting industry.
Change Implementation Manager Job Type Permanent Location Devonport, Plymouth My client is looking for a Change Implementation Manager to join their team on the major Devonport Dockyard refurbishment project. The successful candidate must pass Government SC Clearance. Key Accountabilities: Lead, manage, coach, and support all staff within the Change Discipline. Act as the main interface between Change and the other Disciplines of Project Controls, as well as other key stakeholders. Define, issue, and ensure application of Project governance, strategy, standards, policies, procedures, metrics and KPIs for the Change Discipline. Responsible for the development and implementation of the Scope and Change management framework. Lead the co-ordination and facilitation of trend and change management responsibilities and activities, including identification, impact assessments, production of Change Requests (CRs), management and development reviews, escalation, close-out and assurance. Role Requirements Ability to lead complex business problems and produce synthesised logical solutions. Strong commercial and financial understanding Proven influencing and negotiating skills. Experience of leading a successful team delivering finance, commercial, programme, risk on major complex projects. Champions Sustainability Safety, Health and Environment by putting personal safety and wellbeing at the heart of everything the company does and helping the environment and communities to thrive. Having integrity by always doing the right thing in the right way Must be customer focussed by striving for excellence through understanding, anticipating and meeting their needs. In return, you can expect: Pension contribution matched up to 10%. Private Medical Insurance 25 days holiday birthday off holiday purchase Employee Assistance Programme Life Assurance Employee Discount Scheme If this is of interest, please apply now and we will be in contact to discuss further. "VGC are acting as a recruitment agency in relation to this vacancy"