Huntswood is looking for a Team Leader ideally with utilities experience to join a 2 month contract on a part time basis, with a water company.
If you have managed a team of complaints ideally within utilities, then we want to hear from you.
Managing a team of Complaint Handlers who are dealing with customer complaints you will be responsible for the day-to-day management of the team as well as conducting quality assurance check.
Key capabilities, knowledge, skills and experience
Experience of carrying out investigations.
About the role
Working collaboratively with stakeholders to ensure that reconciliations are completed in line with the account profile.
Working as part of a team you will perform complex reconciliations and support the Team Manager in dealing with the flow of work, acting as coach and supporting the team with any complex cases/queries.
This role will manage teams in both the US and UK, but focus on the US market, and working hours will be flexed accordingly
SThree are pleased to announce we're recruiting for a talented Regional Credit Manager to join our dynamic team on a permanent basis, in a hybrid working pattern.
Please note this role is a Fixed Term Basis (6 months) role based in our Glasgow Office.
Huntswood is looking for a Quality Checker ideally with utilities experience to join a 2 month contract with a water company.
This is a full-time office role based in our central Glasgow hub.
Working with an experienced team of complaints, who are dealing with customer complaints, you will be responsible for checking the quality and compliance of the team and to provide constructive feedback to the team and also other key stakeholders.
Act as DOGGER BANK WIND FARM point of contact for internal as well as external stakeholders on site and maintain DOGGER BANK WIND FARM interests in all belongings - this shall include conducting "stop the works" measures in case this is reasonably required,
Familiarisation with the project, including but not limited to review of relevant parts of the Inter Array Cable contract, method statements and risk assessments as well as procedures - this may include commenting and attendance to meetings and workshops as required,