We believe in empowering individuals to live life their way and we're looking for passionate, caring, and motivated people to join our groundbreaking team!
At Homelium, we're redefining the future of home care!
As a forward-thinking home care company, we're leveraging the latest innovations to help people stay safe and comfortable in their own homes for longer.
We have an exciting opportunity for a Senior Customer Complaints Handler todeliver a consistent, fair, and impartial complaints investigation process for our customers and provide a point of contact for our complainants, leading, and coordinating investigations and responses, and most importantly keeping the customer up to date with the progress of their complaint.
We believe in creating a workplace where every voice is heard, valued, and respected.
At FCH diversity is the cornerstone of our values and culture.
We're in an exciting period of growth and to continue prviding our customers with the best service, we're adding to our complaints team.
This team are integral to our success, understanding where service has fallen below the expectations of customers and partners and ensuring that we correct it.