Candidates must have extensive and recent experience in submitting Housing Benefit Appeals and attending/presenting hearings at tribunals
To ensure the service achieves its maximum CPA as it contributes to both the Use of Resources Assessment and the Council's overall CPA score
Against a background of ever changing regulation and guidance in the service areas to contribute to the provision of high performing customer centred financial assessment service and effective services through managing a team delivering financial assistance towards the rent, council Tax, and social care cost of some 21000 Households (1 in 5) who are the most vulnerable residents in the Borough.
QSW Status - including qualification, Social Work England registration and completed ASYE.
General
To contribute to the provision of high performing customer centred financial assessment service as one of a team delivering financial assistance towards the rent, Council Tax, and social care cost of some 21000 households (1 in 5) who are the most vulnerable residents in the Borough against a background of ever changing regulations and guidance.