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The company: Pertemps are recruiting for an experienced administrator on a temporary ongoing basis, on behalf of a security system company, based in the Dudley area. The role: To provide administrative support for several key areas of the business, ensuring the smooth running of all administrative duties. Main Responsibilities: Processing orders, cancellations, and account amendments as required by the customer. Answering and dealing with customer queries by telephone and email. Support commissioning process. Ensure all data is inputted and remains up to date on inhouse systems. General administrative dutiesscanning, filing, photocopying, Assisting with ad-hoc projects as and when required. Ensure health & Safety and welfare of individuals within the team is adhered to in accordance with company policies. Excellent organisational skills. Ability to prioritise workloads, to ensure all work is completed within agreed timeframe. Strong communication skills via phone and email. Ability to work under pressure and be self-motivated and able to work independently or alongside a team. Ability to communicate diplomatically & effectively, both verbally and in writing. Hours of work: Wednesday to Friday- 9am to 5pm Hourly Pay: £11.44ph