We are HS Direct (part of the Citation Group of companies) - one of the UK's largest providers of Health and Safety, HR, Employment Law and ISO Services to businesses.
We are leaders, not empire builders and we love our business.
Are you looking for a new and exciting Contact Centre opportunity?
We're looking for dedicated Customer Service Officers to join Fleet My New Car at Northumbria Manufacturing Hub based in Northumberland.
You will report directly to the Assistant Commercial Team Manager and handle all incoming queries relating to the provision of lease cars for public sector organisations.
The role is to provide excellent teaching and learning sessions for Level 2 and 3 Customer Service and Level 4 Sales Executive apprenticeship standards, both face to face and remotely.
Manage a caseload of learners and employers ensuring timely achievements and progression.
Support the raising of standards in accordance with the aims and strategic objectives of the organisation.