Reed are delighted to be recruiting on behalf of Fox's Burton's Companies (FBC UK)!
FBC UK bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).
FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company.
Part Time French/UK Speaking Customer advisor role
The role of the French/UK Speaking Customer Service Advisor will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have and amend as and when required.
You will be joining a company that specialises in the provision of fully digitised subscription services for their clients.The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits.
We're looking to have a chat with people that are fluent in German and English with a passion for helping and supporting customers for a new full time permanent opportunity based in Dunfermline however the role is hybrid only 2 days in the office.
Job Profile
The role involves pre-sale activities and providing service throughout the lifetime of the Customers contract.
This growing multilingual team based in Dunfermline is responsible for supporting customers across the European region.