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We are seeking a highly motivated and experienced Branch Manager to lead the team at our site in Thatcham: Mon - Fri 8am - 6pm and Saturday's 8am - 1pm. Competitive remuneration, holidays and employee benefits. Working closely with your team, being the central person with regards to controlling the flow of jobs through the workshop technician team. Monitoring and planning work progress, identifying upselling opportunities, monitoring quality of workmanship and helping to quality control vehicles as required. Preparing vehicles and paperwork for handover, ensuring work rate is efficient and monthly sales targets are achieved. Recording sales and performance targets and reporting those back to the Reporting Manager. Working to always improve and grow the efficiency/output of the branch. Meetings and Status Reports Hold daily briefing meetings at the start of each day with the team to outlay work load for the day Be responsible for the reporting of the key performance metrics as required and fed back to the reporting Management Update all documents to enable accurate gross profit reports to be monitored for your department. Team Organisation Be responsible for the day-to-day organisation of the team with regards to their workload, working performance, attendance, time keeping and motivation Use the company's disciplinary procedures as required for the branches technicians Help to create stable growth for the team and branch Play an active role in assessing new team members performance during their probationary period, discussing performance with the Reporting Manager as and when required Work as a mentor / trainer to new employees with a view to establishing robust working standards Workshop, Workflow and Project Management Create invoices using information from technicians Up-selling where possible, but only where suitable Oversee technicians completion of job cards, management of job packs and ensuring parts have been recorded and charged for correctly Ensure cars are ready for collection when required Work to build and protect Station Tyres and associated brands Compile invoices and keep office folders updated on a daily basis Introduce new procedures and practices into the office and workshop for ensuring efficiency and best practices. Keep workshop & premises organised and tidy at all times Ensure the MOT area is organised and all legislation is up to date in line with DVSA requirements. work alongside the dedicated MOT Site Manager to ensure Calibrations, Training, Cleaning is up to date and Equipment is well maintained Customer Support Be available to answer any technical enquiries from Customers by phone and in person Deal with complaints and problems effectively and in a positive manner Ensure Courtesy Car process is adhered to at all times inc DVLA licence checks/codes Parts and Consumables: Monitor spending on stock/consumables and control levels and costs of purchases(Deals on oils) Ordering of parts required for jobs - ensuring parts are correct, here in advanced and clearly labelled with the vehicle reg upon arrival Arrange for stock to be put away/shelved/documented correctly on system ?Check new/used parts when delivered ensuring they are the correct. Ensure that returns are completed in a timely manner Conduct Stock Checks as required to ensure levels are managed correctly and stock levels do not create an operational barrier or delay Facilities, Security and Safety Assist with the opening/closing of the Branch and making sure the premises are secure at the end of day Be responsible for the safety of the technician team during your day Ensure safety equipment is supplied, in good condition and used where necessary Ensure required paperwork is completed Ensure Alarm and CCTV systems are operational and working every day Ensure the building is a safe, clean and a pleasant environment for both staff and customers inc the toilets, carpark areas, receptions and workshop Float control and cash management inline with accounts requests Sentinel health and safety checks inc accident reporting kept up to date Company vehicles kept clean and safe for customer and employee use at all times What we are looking for: Strong leadership skills Proven experience as a Branch Manager or similar role within the motor industry Strong sales and customer-centric focused Proficient in Microsoft packages and software relevant to the industry Positive track record in achieving targets and growing profits Foster a positive work environment, promoting and supporting your team
Business Development Executive (On-Site) Location: Ellesmere Port, Chester Contract Type: Permanent Full Time Hours: 08:30 16:30 pm Monday - Friday Salary: £30,000 per annum with uncapped commission About the role: We are looking to recruit an enthusiastic and experienced Business Development Executive who will engage with prospective and existing customers. Outbound calls to our existing database, contacting potential new prospects from bought in lead packs and progressing calls to our existing customers and prospects. A key KPI will be to secure face-to-face appointments with contacts from the construction industry as well as gaining enquiries for our products and services. This is an exciting opportunity for an experienced Business Development Executive to join a growing Company. Key Responsibilities: Telephone prospects to promote the Company's services and products. Follow up and qualify leads from the CRM system. Explain the products and services offered delivering a scripted sales pitch. Gather information and verify details. Answer product related customer questions. Book customer visits and trial dates. Ensure the CRM database is updated and managed. Support the sales team in following up leads. Skills & Experience: Positive and engaging manner. Excellent communication skills and confident talking on the phone. Previous experience in business development/telemarketing or telesales. Previous experience with CRM systems. Experience of working with social media (desirable). Confident speaking to a variety of decision makers. Used to working in an office as part of a team. Strong customer focus with a high standard of service and attention to detail. Able to be proactive and consultative on the phone. A clear speaking voice of smart appearance and Used to making at least 60 outbound calls per day. Qualifications: GCSE Level in English and Mathematics IT literate including Outlook and Excel. Why Join RVT Group? RVT Group are a specialist hire company, providing, dust control, fume extraction, noise barriers, ventilation, climate control, water treatment, environmental monitoring and confined space safety equipment. We work predominantly within the construction sector, but we also operate within several horizontal sectors, including civils, rail, healthcare, utilities, industry and more. We have a unique consultative approach and work with our customers to understand the full scope of activities on site before recommending a fully compliant hazard control solution. We want our customers to benefit from solutions that are not only cost-effective, but that effectively protect workers from developing occupational ill-health conditions. RVT Group are an ethical company that genuinely cares about people and the environment; it is our vision to achieve a world where the impact of site work on life, health and the environment is effectively zero. We have 5 company values that all of our staff embrace; can do attitude, honest and accountable, deliver excellence, respect and care for all, enthusiastic and positive. We have just launched a new ESG strategy in which we aim to be Carbon neutral by 2024 and Net Zero by 2029. We also donate a lot to charity and hold fundraising events such as bake sales, table tennis tournaments and 5k runs. We also organise regular Great Place to Work' events for staff, which include team games, think tank sessions, product training, business updates, music, and good food! Additional Benefits: Generous Bonus Schemes (sales based & performance based) Holidays - 20 days plus Bank Holidays increasing to 25 days on completion of 2 years' service. Pension Scheme (Auto Enrolment) Healthcare Plan (Optional after completion of probationary period) Continuous Professional Development Training & Annual Growth Plan Great Place to Work Events' (Team building events) Free-lunch Fridays EAP Line Financial advisory services You may also have experience in the following: Business Development Management, Business Development, BDM, Business Development Executive, Sales Manager, Sales Executive, Account Manager, Account Management, Key Account Manager, Field Sales, Field Sales Manager, etc. REF-213 588
Business Development Executive (On-Site) Location: Dartford, Kent Contract Type: Permanent Full Time Hours: 08:30 16:30 pm Monday - Friday Salary: £30,000 per annum with uncapped commission About the role: We are looking to recruit an enthusiastic and experienced Business Development Executive who will engage with prospective and existing customers. Outbound calls to our existing database, contacting potential new prospects from bought in lead packs and progressing calls to our existing customers and prospects. A key KPI will be to secure face-to-face appointments with contacts from the construction industry as well as gaining enquiries for our products and services. This is an exciting opportunity for an experienced Business Development Executive to join a growing Company. Key Responsibilities: Telephone prospects to promote the Company's services and products. Follow up and qualify leads from the CRM system. Explain the products and services offered delivering a scripted sales pitch. Gather information and verify details. Answer product related customer questions. Book customer visits and trial dates. Ensure the CRM database is updated and managed. Support the sales team in following up leads. Skills & Experience: Positive and engaging manner. Excellent communication skills and confident talking on the phone. Previous experience in business development/telemarketing or telesales. Previous experience with CRM systems. Experience of working with social media (desirable). Confident speaking to a variety of decision makers. Used to working in an office as part of a team. Strong customer focus with a high standard of service and attention to detail. Able to be proactive and consultative on the phone. A clear speaking voice of smart appearance and Used to making at least 60 outbound calls per day. Qualifications: GCSE Level in English and Mathematics IT literate including Outlook and Excel. Why Join RVT Group? RVT Group are a specialist hire company, providing, dust control, fume extraction, noise barriers, ventilation, climate control, water treatment, environmental monitoring and confined space safety equipment. We work predominantly within the construction sector, but we also operate within several horizontal sectors, including civils, rail, healthcare, utilities, industry and more. We have a unique consultative approach and work with our customers to understand the full scope of activities on site before recommending a fully compliant hazard control solution. We want our customers to benefit from solutions that are not only cost-effective, but that effectively protect workers from developing occupational ill-health conditions. RVT Group are an ethical company that genuinely cares about people and the environment; it is our vision to achieve a world where the impact of site work on life, health and the environment is effectively zero. We have 5 company values that all of our staff embrace; can do attitude, honest and accountable, deliver excellence, respect and care for all, enthusiastic and positive. We have just launched a new ESG strategy in which we aim to be Carbon neutral by 2024 and Net Zero by 2029. We also donate a lot to charity and hold fundraising events such as bake sales, table tennis tournaments and 5k runs. We also organise regular Great Place to Work' events for staff, which include team games, think tank sessions, product training, business updates, music, and good food! Additional Benefits: Generous Bonus Schemes (sales based & performance based) Holidays - 20 days plus Bank Holidays increasing to 25 days on completion of 2 years' service. Pension Scheme (Auto Enrolment) Healthcare Plan (Optional after completion of probationary period) Continuous Professional Development Training & Annual Growth Plan Great Place to Work Events' (Team building events) Free-lunch Fridays EAP Line Financial advisory services You may also have experience in the following: Business Development Management, Business Development, BDM, Business Development Executive, Sales Manager, Sales Executive, Account Manager, Account Management, Key Account Manager, Field Sales, Field Sales Manager, etc. REF-213 589