I am working for a heavy manufacturing business in the Ayrshire area - They have created a new senior management role for their Scottish businesses, Head of Operations - Scotland.
This role reports directly to the MD and has responsibility for the full operations of their 2 x facilities - one in Ayrshire and a smaller operation in the outskirts of Edinburgh.
The successful person will have 4 direct reports over two sites which employ 130 and 80 respectively.
If you have the desire to please, greet, help and build rapport with customers both face to face and over the phone whilst using customer relationships to increase sales, then this is the perfect role for you!
You are required to provide an exceptional customer service to support & follow the company's strategy.
The purpose of the role is to develop sales and maximise branch profitability at our client's showrooms, trade counters and over the phone.
Act as a representative of the Client to deliver a range of services that are required by various utility companies.
Awareness of Debt and Resolution Capability.
The core activity focuses on visiting the premisses of the client's customers and performing the following functions relating to their gas and electricity supply.