_______________________
____________________
____________________
__________________
_______________________
____________________
___________________
_______________________
____________________
_____________________
Casual Funeral Service Operative ?? 0-Hour Contract (Hours are as and when needed) ?? Location: D Ceaser Jones (Cardiff, Glamorgan) ?? Hourly Rate: £12.04 per hour #WorkingWithDignity #DignifiedCareers Our zero-hour contract offers flexibility to our employees. We provide the opportunity to work without being tied to a fixed number of hours each week and create the flexibility you need in your work-life balance! Industry experience isn't essential to be a part of our teams! We look for individuals who love to deliver customer service with compassion and genuine enthusiasm, ensuring that every family receives the support they need during difficult times. This role will suit someone who: Has a Full UK Manual Driving License. Physically able to lift and carry heavy weights in accordance with manual handling procedures. Ideally familiar with the local community. Committed to providing excellent customer service. Demonstrates composure and empathy in sensitive situations. Reliable, well-presented and aims for high standards in their job role. Here is what a typical day could look like for you: Take part in our on-call rota (This is dependant on individual in-branch rota's). Aid with bringing the deceased into our care throughout office hours and out of hours. Preparing and maintaining excellent standards of vehicle cleanliness for our funeral fleet. Participate in coffining duties, including the trimming of coffins/caskets, in addition to dressing and placing the deceased in coffins as appropriate. Being part of the funeral service by bearing the coffin and driving company vehicles. Assisting the Funeral Director with pre-funeral checks including route planning and address checking. You can download the full Job Description at the bottom of this page. What we provide to you: ?? 22-25 Days Holiday Bank Holidays (Accrued). ?? Pension Scheme. ?? Free On-Site/Street Parking. ?? Free Uniform Provided (Incl. Dry Cleaning). ???? Access to our internal permanent opportunities. What are the next steps? To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch! FCA Statement Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Do you enjoy working in a fast-paced environment, coordinating tasks and making sure we deliver an exceptional service to our customers. As the Sales Coordinator you will be the first point of contact for our customers and will be responsible for managing the order process from initial receipt to delivery. This is a fantastic role for someone who enjoys autonomy, thrives in a fast paced environment, and it's a stickler for detail and organisation. Glassolutions is part of Saint-Gobain Building Glass UK&I - the largest processor, distributor and repairer of glass and glazing systems in the UK What we're looking for: We are looking for someone who is a born organiser, enjoys coordinating and managing processes to get the job done. You will interface with a small team who will rely on your organisation skills to get the orders in and processed, so the job can be cut and packed, and out for delivery in the agreed timescales. Experience is great- but its not everything- if you have the right attitudes and values we can teach you the know how. What you will need is: Strong communication skills to harvest business relationships High levels of initiative to think of creative solutions Digital navigation to switch between systems High attention to detail to get it right first time Able to prioritise tasks and get to the most important bits first A genuine desire to understand and satisfy customers - continuously taking and sharing their perspective with all around. What you will be doing: You will be managing the order process, monitoring capacity and delivery schedules alongside the Branch manager to ensure we are able to deliver to customers and provide an outstanding customer service. Represent the voice of the customer within the business - expressing their needs, wants and challenges to enable the business to respond in the best way possible to maximise customer satisfaction. Processing orders, printing work schedules and delivery notes to ensure the order is processed accurately and on time. Monitoring and processing customer orders to assess the capacity and impact on lead times and delivery Scheduling deliveries and transport planning Order entry, taking of payments and customer service for walk in/trade counter sales Proactively up selling orders to fill vehicles that are due to go out with spare capacity. Filing delivery notes Receiving external goods and booking in PO's Customer invoicing Work with internal stakeholders to ensure any potential service failures are communicated to customers as quickly as possible. Own and manage customer issues and facilitate their speedy resolution - find creative solutions where needed. Liaise with the credit control team and customers where required to solve credit queries and chase payments. Show a desire to understand our product range and customer technical specifications. Stock Management and Ordering Any other ad hoc administrative tasks as required Are Glass Solutions and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. Our standard working pattern is 8.30am-5pm Monday to Thursday with a 4pm finish on a Friday - though if you need some flexibility- we'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!