You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (Until 10:00pm) and weekends to be discussed at interview.
Are you ready to lead the charge in digital transformation, enhance user experiences, and drive impactful service improvements?
We're looking for a strategic leader who's passionate about creating self-service solutions that maximise user satisfaction and streamline access to support services, delivering an exceptional 24/7 experience for members and users.
The Digital Engagement & Content Supervisor role offers an exciting opportunity to manage a multi-channel inquiry service with a digital-first approach.