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Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. What you'll receive from us Salary of £24,200 with an OTE of £33,103 and uncapped commission 26 days holiday plus bank holidays AND a guarantee of your birthday off Access to a variety of flexible benefits such as buying extra holidays, discounts on days out, meals and retail vouchers plus many more Work life balance - we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience. Weekly socials where we get together as a family to wind down Trust - you're responsible for your customer experiences and your own development No micromanagement - you and your team will decide how you manage your time Location - Leicester (Rutland Centre) or Nottingham (Trinity House) A taste of what you'll be doing Working as a Sales Specialist in our Customer Operations, you'll be at the heart of everything we do - helping our customers. You won't just be part of the customers' experience, you'll make it, and take full responsibility for what lands your way by delivering customer service from the start of their sales journey with us. Every day will be different, you'll be responsible for coming up with awesome solutions to resolve different customer challenges. You will lead on sales for E.ON Next -onboarding retentions, switches and cross- sell. For us to succeed in onboarding customers you will need to have a flair in sales, including negotiation, commercial understanding and the ability to identify the right solution for your customer's needs. You'll be a specialist in sales and customer experience ensuring customer happiness throughout. You will talk to customers over the phone or via email, engaging with industry stakeholders. We take everything as a learning curve, you'll need to think fast, take responsibility, and use your initiative, letting us know if there's a way we can do things better. It'll be fast paced, colourful, sociable, so never a dull moment as you face new things every day. We're continuing to innovate in the energy industry, and we'll succeed because of our people. Are we a match? We know what's important to us at E.ON Next, we're looking for great people to join our team and create the right culture to be the best. You could be just what we're looking for if these sound like you - Sales ability - be able to have great conversations with our customers contacting us or when we call them for retentions, cross sell and on boarding new customers Able to discuss our product suite with customers, understand the customer needs and promote the appropriate product for the customer whilst balancing the importance of business v customer needs Identifying and creating new opportunities for Sales Passionate and vibrant- genuinely excited to impress and help customers, drawing energy from having problems to solve - the more complex the better Calm and resilient - challenging work is what keeps you creative and motivated Curious - change feels good. You look for ways to develop yourself and love to explore new ways of doing things Happy to make your own decisions, fear of failing doesn't hold you back, it drives you forward, learning all the time Open-minded - you love to consider new ideas and the fact that you and everyone around you can be themselves, all day, everyday Team player - enjoy being part of a team, knowing the part you play in your teams' success, committed to giving your best. What else do I need to know: We'll have regular team socials and a corporate Deliveroo account for when the need arises Salary - £24,200 with an OTE of £33,103 and uncapped commission 26 days holiday plus bank holidays - this includes a guarantee of for your birthday if you want it A generous pension scheme The chance to choose from our Flexible Benefits range Location - Nottingham (Trinity House) or Leicester (Rutland Centre) Minimum 30 hours The essentials Working environment: Flexible hybrid working - expected in the office 2-3 days a week For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider
Fast Track Mortgage Adviser Academy offering what we believe is the UK's best opportunity to commence a long-term career in Financial Services becoming a full time, employed, home based CeMAP qualified Mortgage Adviser working for one of the UK'S leading mortgage providers with home based working after the first 16 weeks of office-based training. Job Title: Trainee Mortgage Adviser. (Home based once the first 16 weeks of training at our offices is completed) Basis: Full time, permanent, employed role. (16 Positions available) Location: Initially office based for the first 16 weeks of training at our Academy Centre in either Peterborough or Milton Keynes but once qualified the role becomes home based. As a prerequisite for the role you will need to ensure that you are based and living within a 1-hour commute of Peterborough or Milton Keynes to allow commuting during the initial 16 weeks of training and you must have use of your own car to be able to get to our training centers during this period. Target: Candidates with a strong desire to forge a long-term career in Financial Services, and who are educated to at least A level or equivalent standard, with a demonstrable track record in customer service and sales. Graduates with limited workplace experience will also be considered. Rewards: Starting basic salary of £25,000 during the training phase, which is expected to take 16 weeks. Post training salary: Once your training is complete, monthly commission and bonuses will kick in and you should see realistic earnings in the first full year as a Mortgage Adviser of £50K OTE as well as outstanding benefits and a graded promotional tiers package. CeMAP qualification support: Full financial support provided to gain the CF1 & CF6 CeMAP Mortgage Adviser qualifications, including full provision for study materials and your exam entry costs paid for. Working hours: During the 16 week training period the working hours will be 9.30AM-5.00PM Monday to Friday, (You will need to be available for the whole 16 weeks of training with zero planned holidays to be considered) Post training working hours: Once your training is completed you will be required to work patterns covering a mix of 9AM-6PM and 11AM-8PM Monday to Friday offering a good work/life balance. No weekend working is required. Timeline: Immediate interviews with a start date of 22/07/2024 for 16 weeks training full time Monday -Friday based in Peterborough or 29/07/2024 based in Milton Keynes. Connells Group Mortgage Centre (GMC) - Part of Connells Group: As the UK's Largest property group, with a network of over 1,200 branches nationwide, Connells Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, and auctions. Trainee Mortgage Adviser Academy: As a home based Mortgage and Protection Adviser at GMC we believe your skills and experience are best suited to focusing purely on the provision of quality advice and sales to our customers. The work of contacting customers, securing appointments and the progressing of the mortgage and protection applications is the sole remit of our dedicated Adviser Support Teams. We create the opportunity for you to perform at your very best. The Trainee Mortgage Adviser role represents a fantastic opportunity for those candidates keen to pursue a career in financial services as a fully CeMAP qualified Mortgage Adviser. This is a telephone-based role so you will need to be articulate and engaging. You will be writing in excess of 16 mortgages with protection each month so you will also be highly motivated, disciplined, and organised. You will also have a strong track record in mortgage and protection sales. Your long-term career is important to us. We are passionate about training and development to help you realise your full potential. We pride ourselves on the number of colleagues that have developed and progressed with us, for example our entire Sales Management team have progressed from in house Mortgage Adviser roles so there is a great future for the right candidates beyond the Academy. Required knowledge, skills, and qualifications: Educated to A level or equivalent standard as a minimum. Bachelor's degree is preferable but not essential. A strong desire to work within the Financial Services industry, particularly within mortgages and protection. A strong track record in customer service and sales. Excellent inter-personal and presentation skills, with outstanding communication and listening skills, with the ability to explain complex information in a clear and simple format. Organised, and adopts a disciplined and structured approach to work. Highly competent user of IT and a competent Microsoft Office user, including Excel, Word and Outlook. Benefits: Permanent full-time role with fantastic earning potential. Extensive induction & training coupled with an outstanding development program. 34 Days paid holiday, (25 days holiday plus 8 bank holidays and your birthday off). Unrivalled opportunities for progression, promotion, and personal development in an expanding and market leading business. Contributory workplace pension. Generous staff referral bonus scheme. Outstanding commission earnings (our top performers earn in excess of £65K PA). 24-hour Employee Wellbeing Support service available. Defined promotional tiers with significant basic salary and commission rate uplifts for achievement of targets. Home based working once training completed. Subject to (T&C's) Apply Today and take your first step to becoming a CeMAP qualified Mortgage Adviser by simply clicking APPLY NOW or if you have any questions then feel free to call our Academy recruitment hotline on 01525-868166 for more information! Please be aware that 16 weeks of office-based training based in either Peterborough or Milton Keynes is mandatory for all applicants!
Closing date: 15-05-2024 Customer Team Leader Location: 12-18 Bridgeway Centre, Meadows, Nottingham, NG2 2JD Pay: £13.32 per hour Contract: 18 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
Job Title: Outreach Adviser Location: Homebased (covering the Midlands and surrounding areas) Salary: £28,639 Increasing to £32,612 following successful completion of a 6 months' probation period Job Type: Full time, 12 months Fixed term The Role: We are currently looking for an Outreach Adviser to join our vibrant and committed Outreach team in the Midlands on a 12 Month Fixed Term contract, there will be a potential for the role to be made permanent or to be extended. The successful candidate will be client focused and an excellent listener, have demonstrable experience working with people in sensitive and emotionally demanding situations and be passionate about protecting our vulnerable clients. The post holder will support our national Asylum Services to support our most vulnerable asylum seekers across the UK through a mixture of telephone and face to face advice. You will primarily provide day to day support for clients and partners in need of Outreach, ensuring that compliance with Home Office standards is met. If you are an excellent communicator, have the ability to diffuse difficult situations and without becoming personally involved and are looking for an exciting role within an ever-growing, fast paced team, we'd love to hear from you! As the Outreach Adviser your duties would include: Assisting clients with applications for Asylum Support and Move on Services Signposting clients to specialised support where required To manage a caseload offering appropriate support in a designated timeframe Provide Advice and Guidance to Asylum Seekers as required Provide signposting and make referrals to other services as appropriate Assist clients, report any issues to accommodation providers and the Home Office to highlight any safeguarding concerns Ensure the Outreach and Move on Manager is kept updated with any trends Occasionally training or meetings are organised outside of normal working hours. The post-holder will be expected to attend whenever reasonably practicable Undertake any other duties which may be assigned from time to time and may include cover for other funded projects The experience and skills you need: ?Excellent interpersonal skills/ability to communicate with diverse groups Experience working in a multi-disciplinary and multi-cultural environment Ability to work flexibly on own initiative and as part of a team as required What else to expect: An induction and training period, where you will learn about Asylum Processes, meet your new colleagues, develop your knowledge of our different inbound and outbound communications, and learn what makes our Outreach team a 'Great Place to Work' The role is a homebased role; however, the position will be covering the North East region and travel may sometimes be necessary and therefore flexibility is required Please note that interviews are expected to take place in the new year About Migrant Help: Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. These are some of the benefits we offer: Flexibility and work life balance Enhanced family friendly provisions Additional holiday entitlements Perkbox benefits Non-contributory pension scheme Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process. This post is subject to a Disclosure and Barring Service (DBS) check This post is subject to a Counter Terrorism Clearance (CTC) Therefore the applicant must: Be able to provide a valid passport e.g. 10-year full British passport, EU or non-EU Passport with indefinite leave to remain Be able to provide continuous UK address history for the previous 5 years Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment Closing Date: 20th May 2024 Please click on the APPLY button to complete the application form for this role. Candidates with the relevant experience or job titles of; Care Advisor, Helpline Advisor, Customer Service Advisor, Customer Service, Admin, Administrator, Complaints Officer, Customer Support, Customer Service Executive, Customer Service Consultant, Customer Aid, Customer Support Advisor, Customer Services Officer, Client Services Support, Client Support Agent and Customer Services Administrator may also be considered.