_______________________
_______________________
__________________
_________________________
________________________
________________________
________________________
_______________________
__________________
_____________________
Closing date: 09-05-2024 Customer Team Leader Location: Station Road, Thurnby, LE7 9PU Pay: £13.32 per hour Contract: 16 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service you'll give friendly, welcoming, easy, helpful and thoughtful service every day, working in our in-store bakery often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
Join Ocado Logistics. We're always on the move! We're looking for friendly drivers who are proud to deliver outstanding customer service. Day-to-day you'll be ensuring customer orders arrive safely and with a smile. It's a vital job that involves being out on the road whatever the weather. In return, we provide pre-planned route maps and pre-loaded vans. Every day is different as we deliver shopping for both Ocado Retail and Morrisons. What do you get in return? Contract Type: Permanent Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 4 days out of 7, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is weekly paid. Alongside a safe working environment, we offer perks and benefits to suit everyone: Enhanced digital GP service for you and your dependents 50% earned salary advances for four-weekly paid employees High street shopping and restaurant discounts including 15% off Ocado.com Up to 7% matched pension contributions after three months of service If you want to become a career contender, there's plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! What are the requirements? You don't need any previous experience to join our friendly team, just bring yourself and a positive attitude (plus a full UK or EU driving licence of course), and our amazing training team will do the rest! Some deliveries will involve the handling of alcohol products. For this reason, you must be over 18 to apply. UK or EU Driving Licences only. Licences must be up to date with full name (as shown on your other identification), as well as current home address. Please be advised we do not accept licences with over 6 penalty points or driving bans within the past 5 years. How to apply: Fill in an online application - there is no CV required! Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks. We will run a Disclosure Barring System check (DBS). If you match what we are looking for, we will organise a start date. About Ocado Logistics Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud that we are a disability-confident employer, we prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. Join Ocado Logistics, where there are bags of possibilities. Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. About Ocado Group When our journey started, we were all about changing the way people shop for groceries. 20 years later, we're developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world! Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, we're looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working. Changing the way the world shops, for good.
THE OPPORTUNITY: Macildowie are currently recruiting for a Customer Service Coordinator working for a business based in Loughborough. In this role you will be the main point of contact for all customers via email and telephone. You will be required to deal with order processing, handling enquiries and dealing with customer complaints in an efficient and friendly manner. This is a permanent, full time position THE ROLE & YOUR RESPONSIBILITIES: To take incoming calls from customers via telephone, fax and email. To ensure orders and sample requests are processed immediately. To liaise with the Commercial Department with regard to out of stock items or 'specials'. To advise customers of any delays or problems and continue to keep them informed. To advise the Accounts Department and Sales Managers of any discrepancies on credit limits. To inform Team Leader of any issues affecting Customer Service. To maintain any paperwork/filing on a daily basis. To adhere to all general office procedures. To investigate all credits and returns fully and action where necessary. To report all quality failures by warehouse or external carriers promptly via the correct procedures. To keep up to date all information held on the country profiles for shared use. To produce export documentation where necessary To dispatch all sampling materials following new launches as instructed by the Sales Managers. To inform Sales Manager of any additional sampling needs of the customer. To provide sales information to the Sales Managers as requested. To obtain a good working knowledge of all export markets by working closely with other members of the team To provide assistance and support to any member of the team as and when requested. To provide assistance in other areas of the customer services department, and be fully aware of all customer service procedures. Take ownership to learn and improve product knowledge. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Fluent German and English. Excellent written and verbal English skills. Experience and thorough understanding of exporting products to overseas markets (shipping etc) including the production of export documentation Strong computer literacy in MS Office 1yr min export Customer Services experience. Able to multi-task See tasks to conclusion Organised Pro-active and a team player Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
Transport Planning Dispatcher Salary c£27-£33k pa, depending on experience, plus excellent benefits Keeping our Customers Safe, Warm, Working and Informed is what we strive for at Calor. We are looking to recruit Transport Planning Despatchers for our site in Stoney Stanton, Leicestershire. As part of the Transport Planning team, reporting into the Transport Planning shift lead, you will work closely with the schedulers, customer services and distribution teams to ensure communication lines are clear and strong with all parties working towards the same result. Responsibilities: Liaise between customer services and distribution providing regular updates on customer run outs, vehicle breakdowns and driver's absenteeism. Able to react quickly to unforeseen changes in the pre agreed plan, maintaining customer expectation. Analyse and report the progress of the distribution plan, highlighting any challenges to senior management across Operations and Sales. Continually improve master data improving customer experience and efficiency communicating with the National Distribution teams updating customer data and completing driver debriefs. Decision making that requires changes in schedules balancing customer experience, operational efficiencies and potential revenues through fulfilled orders. Contribute to the Fulfilment Safety agenda reducing the risk to our drivers, considering planning alternative routes based on incident & monitoring of driving performance, improving customer master data about customer premises and planning of driver breaks etc, supporting Health & Wellbeing. Do you have? Experienced in transport/logistics/distribution? Have strong IT skills with a sound knowledge of SAP and Paragon? Have experience in a fast-paced environment and work well under pressure? An analytical mind The ability to deal with large amounts of data? Attention to detail and process driven? Logical thinker and methodical problem solver? The ability to collaborate and influence others? In return, we offer: 25 days annual leave increasing with length of service, plus statutory bank holidays Single Private Medical Insurance cover with the opportunity to add Family at discounted rate ERs Pension contribution 4.5% for first 2 years and 7.5% after 2 years 4x salary life assurance cover from day 1 Income protection 50% of salary after 2 years Market leading retailer discount scheme with major retailers If you want to see more about our benefits and the business, please visit our Careers page - https://about-us/careers If this sounds like you, please apply by clicking the link below. To be considered for the above opportunity you must be eligible to live and work in UK. At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success. We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
Your new companyOur client is one of the biggest independent, family-run livestock and agricultural manufacturers in the UK, based in Shepshed, Leicestershire.The company has a fantastic 'family feel' and is still run by the family of the original founders. Your new roleYou will be tasked with providing a comprehensive credit control service in a fast-paced environment to support the business by ensuring that outstanding debts are collected in a timely and professional manner, working closely with the sales team to lead on the development and promotion of efficient cash collection and debt reduction. Key duties and responsibilities Maintain contact with customers to chase outstanding debts. Resolution of ledger queries and related phone calls. Allocating customer payment from the bank statement on a daily basis. Allocation, posting and banking of daily cheques received. The weekly and monthly posting of collection journal, notifications and processing through the bank. Produce and check monthly statements. Identify and escalate referrals and prepare information and liaise with parties involved as and when required. Take customer bank card payments as and when required. Complete credit checks. Provide credit references to external parties as and when required. Cover for other credit control colleagues in their absence. What you'll need to succeed Minimum of 1 year's experience (Credit Control) Experience/background within the Agricultural Industry is preferred, but not essential. What you'll get in return Additional leave. Company pension. Free parking on-site. Cycle to work scheme. Fantastic working environment. Excellent training and support. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Field based Salary-Up to £45k DOE Monday-Friday Days The company: You will be joining a national leader in the energy management solutions industry. You will be part of the site services team carrying out both mechanical and electrical maintenance and installation of the company's products, making sure all products are installed and maintained and per company standards! If you are an experienced multi-skilled engineer who is looking for a change or a field service engineer who is looking to progress in your career, then this could be an excellent role for you! Essential duties and responsibilities: Carry out mechanical and electrical duties on customer sites including maintenance, repairs, and installations. Taking the lead on customer sites and managing their needs. Managing safety and work documents. Reading and working to engineering drawings and specifications. Travel to customer sites and diagnose faults. This is just a summed-up list of responsibilities and other duties will be required. Skills and Experience required: Strong background in Mechanical and Electrical engineering. Ability to diagnose Mechanical and Electrical faults. HNC or similar in Mechanical/Electrical engineering Full Driving licence Okay with travelling and staying away from home for up to 5 days at a time What you need to do now, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk