The objective of this role is to lead a production department to produce finished goods to the agreed.
specifications and standards and achieve the daily planned output within the estimated labour.
General
(Annual hours contract that requires flexibility on hours - This can be explained at interview), Core hours Monday to Thursday 06:00 - 16:00 , there will also be requirements to work 06:00 - 14:00 on a Friday as required.
This organisation are committed to driving excellent service for customers daily and you as the Contact Centre Manager will play a pivotal role in leading this.
Pertemps are delighted to be supporting a leading facilities organisation who are on the hunt for a Contact Centre Manager.
Our client is a leading tier 1 contractor with a strong business in Scotland.
With a focus on delivering complex projects to the public and private sector, they rely on accurate and efficient information systems to ensure their projects are being run in line with their quality, commercial and operational policies.