Posted by Service Care Solutions - Healthcare • £28/hr to £35/hr
Urgent Care Streamer / Triage Nurse
Opportunity available for a Registered General Nurse or Paramedic to work within an Urgent Care Centre, Based in West Midlands
The team sits within an UCC setting with the role predominantly working as a Junior practitioner within the UTC, you will undertake assessment of a range of health and clinical needs of the patient within scope of competence and using clinical practice skills and own clinical judgement to diagnose, refer or discharge patients.
Posted by Service Care Solutions - Healthcare • £28/hr to £35/hr
Urgent Care Streamer / Triage Nurse
Opportunity available for a Registered General Nurse or Paramedic to work within an Urgent Care Centre, Based in West Midlands
The team sits within an UCC setting with the role predominantly working as a Junior practitioner within the UTC, you will undertake assessment of a range of health and clinical needs of the patient within scope of competence and using clinical practice skills and own clinical judgement to diagnose, refer or discharge patients.
Posted by Hays Specialist Recruitment Limited • £23.53/hr to £40.35/hr
General
Employment Type: Full-time / Part-time / Flexible
Job Description
Working with Hays Healthcare, you will be dedicated to delivering exceptional patient care in a supportive and collaborative environment.
You will support the service in meeting the needs of service users safely; promoting self-care wherever appropriate and providing high quality clinical consultation and advice.
Our client is seeking a highly motivated and detail-oriented Triage and Research Officer to join their team.
As a Triage and Research Officer, you will play a crucial role in ensuring that customer complaints and information requests are processed efficiently and effectively.
Are you looking for an exciting opportunity to make a real difference in improving customer experience?
Officers receive, record, and triage the request to determine their complexity, to review any history, identify any legal or statutory alignment and either take proactive steps to resolve less complex issues or prepare briefings ready to pass on to a subject matter expert.
Be responsible for improving our customer's complaints and/or Data and Information request journey by ensuring that each enquiry is reviewed and allocated to the correct pathway for processing.