As Service Manager, you will oversee and manage customer service and support operations in the Technology Department, leading teams to provide exceptional service to our global community of travel professionals and head office colleagues.
We're looking for an experienced Service Manager who is passionate about delivering excellence when it comes to customer service and service performance to lead and inspire multi-disciplinary teams.
Take the next step in your career with a company that welcomes your ideas and experience.
Travel Counsellors is undergoing an exciting large-scale digital transformation, and we are seeking an experienced IT operations and leadership professional to join us as Head of Platform Operations.
About the Role
Reporting to the Chief Technology Officer, this newly created role is part of the digital and technology leadership team.
We are investing in a multi-skilled team of Operational Support Executives and are on the lookout for professionals with operational travel experience and a passion for customer service.
Over time, you would spend time in different areas of TC Support, enabling us to flex according to business needs and provide the best possible support to our Travel Counsellors.
Our TC Support function is the engine room of our business.
We are investing in a multi-skilled team of Operational Support Executives and are on the lookout for professionals with operational travel experience and a passion for customer service.
About the Role
Our Operations function is the engine room of our business.
Posted by Travel Trade Recruitment • £25K/yr to £28K/yr
Our client, a Luxury Tailor-Made Tour Operator based in the North-West are expanding their team and are looking for Destination Specialists for USA/Canada, Australasia/New Zealand and/or India!
Specialising in long-haul, they create bespoke itineraries from super luxury beach holidays to multi-centre adventure holidays, travelling independent or as part of a group.
Whatever their High-Net-Worth Clients are seeking, they can create!
Posted by RecruitmentRevolution.com • £35K/yr to £45K/yr
Is travel your passion and do you know the travel industry inside out and back to front?
What's more, are you dynamic, bursting with entrepreneurial drive and want to share that passion with our travel consultants, empowering, motivating and inspiring them to grow their travel agencies to levels they never thought imaginable?
Are you up for joining the UK's fastest growing, game-changing, home working travel company?
As a Direct Connectivity Executive with Travel Counsellors, you will showcase your exceptional communication skills by communicating notifications to internal teams and customers, taking errata (hotel notifications) from connected hotels via various channels, reviewing content and updating our booking management software, and assessing the impact the changes could have to future bookings.
Join us as a Direct Connectivity Executive and play a crucial role in shaping exceptional guest experiences by managing hotel notifications, translating content with flair, and collaborating with diverse teams to ensure seamless and accurate bookings - where your communication and organisational skills will truly shine!
Travel Customer Support Executive -A successful cruise/travel company are recruiting for a Travel Customer Support Executive to join their expanding travel team offering a salary £24000 .This role will combine customer service and administration and will be assisting clients with both pre and post travel queries, including amendments and changes and also adding any additional services to the booking both over the phone and by email .
This role will be working on a small shift pattern Mon-Fri 9am-5.30pm or 10.30am-7pm(approx.
2 late shifts per week) and will include 2 weekends over a 6 week rota.
Posted by Succeed Recruitment Solutions • £23K/yr to £24K/yr
They're now looking for an Operations & Admin Executive to join their team in a fully homebased role and will consider any candidates with operations, admin, sales or customer service gained within the travel sector.
Our client is a leading provider of Gullet Cruises, Small Ship Cruises and Cruise and Stay Holidays.
They also excel in creating Tailor-Made Holidays to destinations around the Med and their mission is to offer their clients the most exclusive travel experiences.
Posted by Succeed Recruitment Solutions • £26K/yr to £28K/yr
Joining one of the UK's leading Business Travel organisations, successful candidates will be responsible for delivering high-touch customer care to business travellers embarking on world-wide travel, finding the most efficient and cost effective solutions for their flights, hotels and train travel.
We're looking for Dutch, French or Italian speaking Travel industry professionals for some fabulous home-based Business Travel Consultant roles.
Whether your background is in the Business/Leisure Travel or Airline sectors, if you thrive on delivering a highly professional service at all times and are willing to go the extra mile to ensure your clients experience the perfect trip, then we'd love to hear from you!