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Our client, a leading and well-established school tour operator is seeking a Travel Administrator to join their team. You will be responsible for booking all aspects of ground transport for cultural, educational and activity trips throughout the UK and Europe. This role can be full time or part time and offers a salary of up to £28,000 pro rata. Travel Administrator responsibilities: Create and maintain relationships with transport suppliers (coach, ferry, Eurotunnel, airlines). Negotiate rates to ensure best value for money Liase with the Tour Organisers regarding requirements for each trip Administration of transport bookings from initial quote to invoicing and payments Complaint handling and feedback monitoring. Travel Administrator skills required: Excellent telephone manner and written communication skills The ability to multi-task and provide outstanding rapport with a wide variety ofclients Methodical and well organised Good geographical knowledge of the UK and the rest of Europe Knowledge of Computer systems and programmes (MS Excel, Word and Outlook) Previous experience of working in travel or transport logisitics is desirable Additional information: Monday-Friday full or part time Company benefits Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk
General Manager - Leisure Travel Our client is a highly successful travel organisation, dedicated to providing unforgettable travel experiences to customers worldwide. With a passion for adventure and a commitment to excellence, we're looking for a dynamic individual to join the team as a General Manager. If you're ready to take the lead, inspire a team, and deliver exceptional customer service, we want to hear from you! General Manager - What You'll Do: General Management: Drive the implementation of company strategy within the branch, ensuring the shop is visually appealing to maximize sales opportunities. Attend exciting supplier events to explore new commercial avenues and maintain excellent relationships with partners. Keep their social media channels buzzing with engaging content and maintain a pristine store environment. Sales Management: Lead by example by monitoring and motivating your team to achieve and exceed sales targets. Communicate targets effectively and provide regular feedback and coaching to support their development. Manage online enquiries promptly and ensure no opportunity goes unnoticed. Day-to-Day Sales Activity: Dive into the heart of the action! Provide customers with an unforgettable booking experience, crafting inspiring travel itineraries tailored to their needs. Be the expert at adding value to every sale and ensure no inquiry is left unanswered. General Manager - What experience do you need? Retail Travel Manager Experience: Previous experience as a Retail Travel Manager is essential, demonstrating your ability to lead and manage a team in a retail travel environment. Passion for Travel: A passion for travel and a commitment to delivering exceptional customer service. Leadership Skills: Strong leadership skills with a proven ability to motivate and inspire a team. Communication Skills: Excellent communication and interpersonal skills, with a knack for building relationships. Problem-Solving Abilities: A proactive approach to problem-solving and the ability to thrive in a fast-paced environment. This is a fully office / shop based role. Next steps - if you would like to apply please send your CV with this application and we will get right back to you. Please note - experience is essential.
General Manager required for an award-winning independent travel agency based in Wiltshire. You will be responsible for the day to day running of the office and managing a small team. This role is Monday to Friday with some Saturdays and pays a salary of up to £30,000 plus bonus. General Manager responsibilities: Lead and motivate the team to hit and exceed sales targets and provide high levels of customer service Take care of shop merchandise and ensure social media is up to date Attend supplier events and develop relationships with suppliers Report activity and sales figures to the operations director Interview and recruit staff, conduct monthly catch ups and job reviews and constantly monitor and coach staff Be hands on with bookings and contributing to sales General Manager skills required: Excellent communication and people skills Previous leadership experience in the travel industry Sound knowledge of the retail travel industry Working knowledge of a GDS - Sabre preferred Additional information: Mon-Fri 9.30am-5.30pm and 2 Saturdays per month 9.30am-5pm Up to £30,000 Bonus scheme Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk