Benefits: Competitive Salary, Pension Scheme, Discretionary Bonus (based on individual and company performance), Life Cover (4x basic salary), 22 days holiday (increases with each year of service up to limit of 25 days), Perkbox, Dental Scheme, Volunteering days, Cycle to Work Scheme etc.
Reports to: Complaints Team Leader
The Company: Bamboo is an award-winning fintech - new in design and spirit but at the same time a mature consumer finance business.
Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
General
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
We are recruiting for an exciting opportunity to join a brilliant small business as a Customer Service Advisor.
You will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, also involving a range of administrative duties.
If you are wanting to work for a company that has a passion for making their customers dream excursions a reality, then this prestigious company could be your next port of call!
Are you looking for a new challenge and want to work with a friendly, professional and profitable business?