Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
Job Description
We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
Are you passionate about managing energy client relationships and operational delivery?
Our client, a rapidly expanding consultancy, is looking for a dedicated Energy Account Manager to join their dynamic team who will work proactively with a portfolio of energy clients, ensuring they make informed decisions, arrange energy contracts at the optimal times, and receive accurate utility bill validation.
You will also deliver comprehensive reports on consumption, emissions, and reduction strategies.