Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
This is an opportunity to join the team in Slough on a 6 month rolling contract to support the EMEA Training Manager with operational training initiatives and coordinate a specific training program.
Our client is the world leading data centre provider.
Industry leading organisations trust their global platform to bring together and interconnect the foundational infrastructure that powers their successsustainably and securely.
Our client, a well-known and exciting business based in Teddington, is seeking a part time HR Advisor to join their team on a 12 month fixed term contract.
To be successful in this role you will have a proven track record in a similar role.
You will be working 25 hours per week across 5 days and a minimum of 4 days will be office based.
To act as course tutor /Vocational Assessor or IQA to teach a variety of occupational units on management and adult care programmes.
General
Capital City College Training (CCCT) offers high-quality training courses and apprenticeships designed with real jobs in mind, reflecting the latest market intelligence, employer, and student demand.
We support businesses by providing training and business support including employability skills and professional development courses, subcontracting, B2B and sales to compliance, work experience and placements as well as externally-funded educational projects.
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
Reporting directly into the HR Manager the HR Advisor will provide practical, commercial and ethical HR advice to line managers in line with the company values.
Reed HR are seeking an experienced HR Advisor to join a well-known, professional services company on a 12-month fixed-term contract.
Applications are welcomed from both full time and part time candidates.