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We are recruiting for a Training Administrator to join our team here in Chawston on a 12 month fixed-term contract with the possibility to go permanent. We are a direct delivery specialist contractor to both the water industry and wider water environment, with an emphasis on delivering innovative, low carbon and high-quality reliable solutions. We currently hold 29 frameworks, and we work with most of the UK's water companies and the Environment Agency. What you'll be doing Reporting to the Head of People Services, you will be responsible for the booking and effective administration of training for all employees. Full responsibility of receiving, timely processing and recording of all training requests/enquiries in line with budgetary constraints Manage the training matrix, monitor training due to expire and liaise with line managers for renewals. Source options and raise purchase orders and make bookings once confirmed Monitor training activity ensuring mandatory training completion meets 100% compliance Seek cost efficiencies and ensure quality of course content with suppliers prior to booking courses. Maintain the Preferred Suppliers List and ensure contact details are kept updated. Record booked training courses in training folders, training matrix and on the PeopleHR system, and ensure clear joining instructions are provided to delegates. Diarise timely reminders to employees and managers to minimise risk of courses missed Assist the Quality & SHWEQ teams in providing certificates and recording in-house training courses they have delivered Administer and maintain all records on our online training platform, iHASCO, as well as creating and distributing status reports to all offices. Provide monthly training figures to the Head of SHWEQ for the Board Report Ensure learning, development and growth opportunities are available to our employees and aligned to our ESG strategy. These may include but not be limited to apprenticeships, professional development courses, work experience opportunities and voluntary placements. Work closely with the Head of People Services to create and deliver a Learning & Development initiative tailored to employee growth, development and promotion Who we're looking for Are you a strong administrator, with great attention to detail. Educated to GCSE level including passes in Maths and English A good communicator, able to deal confidently with a variety of people face-to- face, in writing and on the telephone Able to work alone using own initiative to solve problems and complete daily tasks Display a positive attitude and be committed to high levels of accuracy Strong IT skills, in particular MS Word, Excel and Outlook Proven planning and organisation skills with ability to prioritise workloads What we're offering In return for your hard work and dedication, you will receive £28k to £30k Countless training and advancement opportunities Opportunities to mould our future through feedback forums and surveys 24 days' paid holiday plus Bank Holidays Health care cash plan Income protection Life assurance 6% employer pension contribution All offer are subject to pre-employment checks.
Job Title: Sales Training Administrator Location: Huntingdon Remuneration: £12.08 - £13.73 per hour Contract Details: Temp To Perm, Full Time Start Date: Urgently required to start asap Responsibilities: ? Be the first point of contact within our clients training team, engaging with potential candidates regarding course and exam enquiries, and discussing their options. ? Follow up on leads, identify potential training sales opportunities, and advise delegates. ? Maintain excellent course booking records, raise invoices, and ensure the training team is well supported. ? Provide outstanding customer service, build relationships with clients, and encourage repeat bookings. ? Assist in the administration of training courses, including greeting candidates, producing registers, and organising refreshments. ? Update website with accurate training and exam dates and availability. ? Support team on exam days by invigilating exams and assisting candidates. ? Attend online live sessions to provide training assistance to trainers and delegates. ? Keep training supplies stocked, maintain team diaries, and contribute to general administration duties. ? Continuously propose process improvements and keep own skills up to date. Why Join Our Client's Team: ? Join a small, fast-growing team in an exciting and friendly work environment. ? Work for the UK's leading representative organisation, championing professionalism and providing guidance for homeowners and professionals. ? Contribute to the protection and integrity of buildings in various sectors. ? Gain exposure to comprehensive training programmes and firsthand experience of the courses offered. Skills and Qualifications: ? Experience working in a customer-facing role, with customer service or sales experience. ? Good organisational skills, ability to work independently and as part of a team. ? Confident communication skills, both written and verbal, with excellent attention to detail. ? Proficient in Microsoft Office. ?? Driving required. Are You Suited for this Role? ? You have a passion for delivering exceptional customer service. ? You are confident in selling products and services and have experience in a customer-facing role. ? You are organised and able to manage your time effectively. ? You are a team player who is friendly, approachable, and enjoys working in a fast-paced environment. If you are proactive, well-organised, and enjoy engaging with customers, we would love to hear from you! Apply now as our client's Sales Training Administrator! Please note: Only shortlisted candidates will be contacted. All applications will be considered for future opportunities within our client's organisation. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.