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Kerry Collins are excited to be recruiting for both a Trainee and Experienced Field Service Technician for our Client based in Cannock. Our Client is an independent provider of managed print, document, and IT services throughout the UK. Trainee Field Service Technician - £23,000-£24,000 Per Annum (Company Car once Trained and progressed into the experienced role) Experienced Field Service Technician - £28,000 Per Annum Company Car Role Description As the Field Service Technician you will be responsible for troubleshooting and repairing hardware and software issues on printers, copiers, and other office equipment. Experience as a Field Service Technician for the Trainee Role is not Essential, whereas, experience working in the Managed Prnt industry is required for the Experienced role. Qualifications Experience in diagnosing and repairing hardware and software issues on printers, copiers, and other office equipment Understanding of network protocols and network installation Excellent customer service and communication skills Ability to work independently and remotely Experience working in a field service technician role or similar technical position Ability to manage time and work efficiently in order to meet customer needs