Working closely with the Head of Complaints Transformation, you will be instrumental in creating and executing a detailed plan to meet our complaints reduction targets for 2026 and 2027.
To play a key role in our strategic initiative to reduce customer complaints and enhance our service delivery.
Ensure that company policy, goals and objectives are being adhered to and represented within design of learning.
General
This will include being part of the overall design and creative concept, together with scripting and storyboarding of the digital learning components, enabling our levels of accessibility, and functionality testing.
As a Learning Designer you will design and deliver innovative approaches to learning, ensuring solutions meet the needs our learners, and responds to business priorities.
This is an exciting opportunity to use your passion and knowledge to engage and develop your colleagues.
You are responsible for delivering great learning solutions to our business, ensuring our team members are trained and skilled to deal with our customer queries and enabling them to provide outstanding customer service in a call centre environment.
Sharing your knowledge in areas of the business that are critical in ensuring the delivery of excellent customer service.
The purpose of this role is to provide an excellent IT service to Thames Water Employees and Contractors, using different communication channels and providing onsite support through our Digital Drop-in Clinics at Primary locations.
As part of our award-winning team, you'll help the business become an intelligent, connected organisation to deliver our digital transformation and turnaround as part of the Service Desk team.
As a team, our vision is to create an everyday digital experience for the people we serve - our customers - by putting them at the heart of everything we do.
Posted by Residential Management Group Ltd • £34K/yr to £36K/yr
£Competitive Package Including £4,320 car allowance, mileage excellent benefits!
Residential Management Group is a market leading Managing Agent with superb systems, robust processes, and specialist back-office support departments, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none.
This is a great career opportunity to join a large, national managing agent with organic portfolio growth.
Liberty has an exciting opportunity for a Multi Trade Engineer to join our team on the Swindon contract.
You will be working on social housing, on a full-time, permanent basis, working 40 hours per week and in return, you will receive £28,000 to £30,000 per annum Plus Excellent Benefits!
We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do.
Liberty has an exciting opportunity for a Multi Trade Engineer to join our team on the Swindon contract.
You will be working on social housing, on a full-time, permanent basis, working 40 hours per week and in return, you will receive £28,000 to £30,000 per annum Plus Excellent Benefits!
We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do.