We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical.
You will deal with all associated administrative tasks, which will include uploading contracts, organising Health & Safety protocols are completed, as well as sending all information to the clients including manuals.
Our client is looking for an experienced Customer Service Administrator to join an established team, where you will be the first line of support for all client queries, assisting with and coordinating delivery requests and onboarding new clients.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical enabling them to deal with all associated administrative tasks.
Duties
Onboarding new clients ensuring all required contracts, documentation and Health & Safety procedures and obtained.
As a Customer Service Administrator, you'll be an integral part of the team, managing the end-to-end customer journey.
Acting as the liaison between customer needs and operational execution, you'll ensure seamless coordination of orders, deliveries, and post-sales support.
Responsibilities and Duties
Process customer orders promptly and accurately, minimising errors and ensuring customer satisfaction.
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The sofa sits at the heart of the home, and we know how much that means to our customers.
Here at Poundland we have an exciting new role for an Employee Relations Manager to lead our thriving and energetic Employee Relations team, based at our Customer Support Centre in Walsall.
In this role, you'll report to the Colleague Experience and Culture Manager, supporting them in championing our people strategy.