Salary: £35,000 - £38,000 dependent on experience.
Location: On- Site, West Bromwich, B70 8BG.
General
We are a fast-growing Ecommerce and Wholesale Bathroom company who design and import own brand products and distribute all across the UK from a local Plumbers Merchants to Big Online Retailers and anyone in between.
SRG are working with a leading waste management and recycling company who have a long and verysuccessful history of supporting the UK chemical industry.
Our client is looking for an experienced Customer Service Administrator to join an established team, where you will be the first line of support for all client queries, assisting with and coordinating delivery requests and onboarding new clients.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical enabling them to deal with all associated administrative tasks.
Duties
Onboarding new clients ensuring all required contracts, documentation and Health & Safety procedures and obtained.
As a Customer Service Administrator, you'll be an integral part of the team, managing the end-to-end customer journey.
Acting as the liaison between customer needs and operational execution, you'll ensure seamless coordination of orders, deliveries, and post-sales support.
Responsibilities and Duties
Process customer orders promptly and accurately, minimising errors and ensuring customer satisfaction.
We are now looking for a Road Freight Customer Service Executive based out of Wednesbury, full time permanent role working Mon- Fri 9am - 6pm although there is flexibility surrounding these hours.
Our client is a well-established global service provider to the Freight forwarding, express and international parcels, warehousing and logistics industry.
The network has more than 354 locations across 60 countries and with 13,000 employees serving alliance customers and attending to the details of their business round the clock, around the globe.
Specializing in delivering customized customer service solutions for shipments via land, sea, or air, catering to the needs of both Exporters and Importers.
Join a well-established International Freight Forwarding firm, boasting over 30 years of successful trading.
Due to continued business success and a stream of profitable wins, we are seeking an experienced Import Coordinator to become part of our dynamic and expanding team.