Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
General
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
Join our client's dynamic and successful team as a Customer Service Coordinator!
Permanent Position £30,000 per annum
Our client, a professional and thriving business located in Brentwood, is seeking a passionate and dedicated Customer Service Coordinator to become an integral part of their team.
We are looking for ambitious candidates with previous electrical wholesale or similar electrical distribution sector experience and be able to develop and satisfy the customers' requirements quickly and efficiently.
You will also act as a liaison between our external sales staff, our customers and the internal operations in order to provide exceptional customer service.
Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore.
Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers.
SS&C is the largest global investor service provider, servicing more than 55 million investors.
John Williams have partnered with a third-party administrator working on behalf of a number of major insurers.
They provide a professional and bespoke service for a wide range of schemes including private car, motorcycle, bus/coach and commercial vehicle fleets ranging from micro enterprises to large corporate risks.
For over twenty years, they have been helping companies enhance their profitability through smarter accident management.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
At Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.