You'll be responsible for assisting customers who require extra help, addressing their inquiries promptly and efficiently.
This role involves collaborating with colleagues across the organization, delivering high-quality service through various channels, and identifying and supporting customers in financial hardship or needing priority services.
As an Extra Care Specialist, you will play a vital role in maintaining our commitment to exceptional customer service.
As a leader in the marketplace, WTW offers an excellent opportunity to join our organisation as a Senior Administrator.
In the role, you will assist in the completion of the processing of contribution and HR data files and play an active role in mentoring and checking the work of the Administrators on the team.
If you are ambitious, self-driven, a people person and have a can-do attitude you will fit well within our busy working environment.
Within Outsourcing Business, the Pensions Administration Manager role is an exciting opportunity, requiring effective communication across the various lines of business, and is pivotal to the business as we grow.
The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures.
In WTW's Outsourcing Business, Admin Operations consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes.
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?