At Anglian Home Improvements we are looking for Contract Centre Support Agent to support our Contact Centre based in Norwich.
The purpose of the Call Centre role is to engage with the prospective customer, either following a sales appointment, or to follow up their registered interest in our product arranging a sales appointment with a Sales Representative or to provide further information to the prospective customer for the Sales Support Agent to negotiate and complete the sale.
The role is responsible for calling all prospective customers to follow up on our sales appointments and sits uniquely between having customer service skills and sales skills equally.
The role of the Call Handler will be to answer operational calls that come into the contact centre.
Your new company
Provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We offer non-emergency patient transport services in parts of our region.
We can help patients who need non-emergency transport to and from hospitals, treatment centres and other similar facilities.We can also provide transport for people who can't travel unaided because of their medical condition or frailty.
Due to the location of my client you need to have your own transport to get to the office for the training and when working in the office (2 or 3 days per week)
£11.45 per hour Monday to Friday 9.00am to 5.30pm or 8.30am to 5.00pm - occasional Saturdays if you wish.
We are very proud to be asked to recruit call handlers to dispatch ambulances and patient transport.
The East of England Ambulance Service provides 24 hours, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport for 6.9 million people in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
This is a fully home-based contract, with a prestigious global insurance broker that has a rare opportunity for an experienced Commercial Account Executive to work within its specialist Housing Association Division.
This rare position has come about as a result of significant growth of the account; the division has enjoyed phenomenal success over the last few years and has won many major housing association clients within the last 18 months.
Working within the wider Public Sector division, this team is well-renowned in the industry, and its client base comprises many of the top housing associations in the country; some with as many as 130,000 units within their property portfolios.
You will be responsible for handling a range of clients within the home class of business
Our Client, a growing Insurance Broker, with a strong presence in Norwich, is looking for a new member of staff to join their Personal Lines insurance team.
You will be familiar with and adhere to FCA and TCF regulations and liaise with your Customer via telephone, email and occasionally face-to-face.