My client, a rapidly expanding agency is seeking an experienced Digital Marketing Manager with a solid background in managing digital strategies, leading digital marketing teams, and overseeing key client accounts.
Your role will encompass guiding multiple digital projects to fruition, maintaining clear and effective communication with clients, and nurturing the growth and development of client relationships.
Key Responsibilities
Oversee multiple digital projects, ensuring the team is briefed, client communication is effective, and projects progress smoothly.
The Sales Manager will adopt a strategic approach to advance the Checks Direct brand and enhance sales revenue, playing a pivotal role in Business Development and Team Leadership.
Who are we
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.
My client are a travel insurance broker that provides insurance to customers with medical conditions, often in older age groups.
They prioritise service to their customers, allowing them to travel regardless of their age, destination, or medical condition.
The company has received multiple awards over the years, including the Customer Care Award and Brand Management Award in the 2021 British Insurance Awards.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
We are currently looking for experienced, customer service executives in Cardiff from a contact centre environment who have ideally worked specifically within insurance or at least within financial services.
We are currently recruiting on behalf of an award-winning insurance company.
Due to significant growth, they are expanding their Cardiff based team.