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The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us. About the role You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that's listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn't considered or simply offering a basket - it's the little things that make a differenceGet to know our in-store offers and schemes and promote them - the more info we can give our customers the better.Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock roomsWork with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of What you'll need to have Full training is provided for this role, and we are looking for people who:Excel in a varied environment, working at paceCommunicate and listen effectivelyEnjoy working as part of a team, promoting a collaborative team dynamicKnow that the little things make the biggest difference for customer interactionsDesire to be a proud brand ambassador for Boots and help our customers find the best products for them It would be great if you also have Experience providing customer care and delivering great customer service but this is not essential. Our benefits Boots Retirement Savings PlanGenerous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care about changing things for the better. You'll join a company that is evolving and always looking to improve.We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.As the heart of everything we do at Boots, it's with you, we can change for the better.To find out more about life and careers at Boots, click here. What's next If your application is successful, you will be invited to attend an in-store interview within the next 14 days.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours.If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
ARE YOU THE ONE? As a Samsung Promoter, your role will be to engage and interact with customers, demonstrating available products and delivering an incredible experience through every customer interaction. You will build great rapport with both your customers and the in-store teams to drive brand advocacy, loyalty and ultimately sales. You will take responsibility for store compliance in your area, always making sure the brand is represented in the best way. Through asking lifestyle questions, you will recommend the best products from our range to suit our customer's needs, ensuring their needs are always met and their experience with our brand is memorable. Keeping your eye on competitors in the market, you will feed back with ideas on how to enhance our position to continuously give us the competitive edge. Your goal will be to achieve your targets through driving brand awareness, customer interactions and sales at every opportunity. WHAT YOU'LL BE UP TO PRODUCT DEMONSTRATIONS Execute engaging product demonstrations to showcase the Unique Selling Points (USPs) and benefits of Samsung products to customers. Drive conversion from demonstrations to sale, including switch selling from competitor brands RETURN ON INVESTMENT Implement strategies to maximize ROI from all customer interactions, including upselling opportunities. Plan for success for flagship / new products and launch these effectively against the sales Targets Capture and report all relevant data daily PRODUCT KNOWLEDGE Cultivate an in-depth understanding of Samsung products, propositions, and channel store teams. Follow a customer journey that matches values and mystery shop techniques Maintain brand, visual and operational standards DRIVE SALES AND TARGETS Proactively drive customer interactions, sales, and surpass predetermined targets. Drive interactions, sales and exceed targets Become an integral part of the store team and engage store sales assistants to increase sales TRAINING Foster outstanding knowledge and brand advocacy by providing regular training sessions to in-store teams. Responsible for motivating staff to drive sales and create brand awareness. ARE YOU OUR PERFECT PARTNER? You'll have experience in retail, sales or customer-facing background You'll have a good understanding of technology You're passionate about excellent customer service You're eager to tackle challenges and change You're motivated by targets You're ability to integrate into teams well You are confident and have strong communication skills WHAT YOU CAN EXPECT FROM US Competitive Salary: £110.24 per day £25 Daily bonus Company Sick Pay Samsung Discounts Life Assurance: 4 times your annual salary Perkbox (Rewards Portal) Development Opportunities our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values and we're on a mission to work with individuals who share and believe in them.