The Deputy Team Leader will assist the Team Leader in the achievement of team targets and operational measures including management of junior team members.
The role will also involve assisting the Team Leader in delivering quality of service and client service compliance.
In addition, the Deputy Team Leader will handle a caseload (c.150) of complex casualty claims.
The Deputy Team Leader will play a crucial role in assisting the Team Leader to achieve team targets and operational measures, while also overseeing junior team members.
To manage a team of First Response Unit Motor Claims Handlers who take the initial notification and manage the claim within the first 48 hours, promptly assessing the liability position on the claim whilst providing first class service to our customers.
To lead by example and endorse the company behaviours and values.
To drive forward the objective to manage claims effectively to deliver the right outcome for our Customers and Haven Insurance.
An exciting opportunity has arisen for a proactive and organised Team Assistant to join our client's team and work alongside their Team PA for a minimum 6-month contract.
This role will be based on-site, requiring the successful candidate to be available 4 to 5 days per week.
What you will do
Collaborate with the Team PA to organise travel arrangements, including bookings, itineraries, and accommodations.