This role is best suited to those who have administration and team management experience within a financial advisory practice.
At this business you will benefit from being part of a large team, where you will receive support, have hybrid working, great benefits, and due to growth plans, there will be opportunities to progress further within the business.
The business is a fast-growing and well-established Financial Services practice with offices across the UK.
As the Global IT Service Desk Team Leader, you will be responsible for the smooth operation of a front-line IT support team alongside another team leader, ensuring customer service requests and incidents are managed and solutions implemented to deliver a first-class service while working closely with the Global Service Desk Managers across 3 locations.
Our Global manufacturing client are urgently seeking a Global IT Service Desk Team Leader to join their team on a permanent basis.
Key responsibilities of a Global IT Service Desk Team Leader
Controlling scheduling and workload through the management of the team's ticketing queue.
The task at hand: The Project Delivery Coordinator will be a pivotal role within the project delivery team and be responsible for managing the delivery of Onecom projects for products and services to internal and external customers to include, but not limited to, Wholesale Line Rental and Calls, Hosted Telephony Solutions, Data Connectivity, WAN's and On-Site Telephony Systems.
The award-winning building and impressive specialist facilities, flexible workspace, event space and the helpful centre team, create a supportive environment for businesses to catalyse world-changing ideas.
It is a dynamic community of curious and ambitious businesses and research specialists, working collaboratively to develop products and services.
The Catalyst in Newcastle is home to the National Innovation Centre for Ageing and the National Innovation Centre for Data.